Lithium

JUNE 11, 2019

Building on the foundation laid with Community Manager Certification Level I, this new course includes more data points, deeper case study examples, new reusable assets, and more opportunities to collaborate with fellow attendees. Social Media Management Strategy Certification. ROI Connection. Duration : 8 hours.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Building on the foundation laid with Community Manager Certification Level I, this new course includes more data points, deeper case study examples, new reusable assets, and more opportunities to collaborate with fellow attendees. Social Media Management Strategy Certification. ROI Connection. Duration : 8 hours.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Building on the foundation laid with Community Manager Certification Level I, this new course includes more data points, deeper case study examples, new reusable assets, and more opportunities to collaborate with fellow attendees. Social Media Management Strategy Certification. ROI Connection. Duration : 8 hours.

Social Media 40

Social Media Case Study ROI Course 40

NetBase

OCTOBER 23, 2019

Events require expert social media listening not only with people attending but those who can’t attend. Interactive offered Crazy Rich Asians as a romantic comedy case study to showcase his team’s custom audience skills. Converged Media Rates Massive Mention. A Roadmap to Meaningful Content. Tell us more !

Social Media 40

Social Media Roadmap Analytics Sports 40

NetBase

OCTOBER 23, 2019

Events require expert social media listening not only with people attending but those who can’t attend. Interactive offered Crazy Rich Asians as a romantic comedy case study to showcase his team’s custom audience skills. Converged Media Rates Massive Mention. A Roadmap to Meaningful Content. Tell us more !

Social Media 40

Social Media Roadmap Analytics Sports 40

NetBase

OCTOBER 29, 2018

Scott Cohen leading the Introductory Class: Tips & Tricks for Analysis: Analytics Capabilities that Connect Social Insights with Organizational Goals. Using Social Listening to Connect Passionate Fans with Powerful Brand Experiences. Fully Understand Social Conversations and Drive Your Business with Demonstrable ROI.

Brands 60

Brands Social Media Analytics Conference 60

NetBase

MAY 8, 2019

But that’s not all this prolific business leader offers – his entire outlook on life is a roadmap for businesses to follow – and you can bet that top enterprises are. Hulu provides a compelling case study on just that. He focuses on the long-game, making connections that matter and ignoring the noise from the rest.

Consumers 49

Consumers Case Study Analytics Retail 49

Gainsight

JUNE 11, 2021

Utilize LinkedIn and use photo/video to polish your social media presence. Exploring the Connection Between Customer Education & Customer Success co-starring Ruben Rabago, Chief Customer Officer at Intellum and author of “The Customer Success Professional’s Handbook” and Greg Rose, Chief Experience Officer at Intellum.

Chief Customer Officer 91

Chief Customer Officer Handbook Customer Success Knowledge Base 91

delighted

APRIL 7, 2020

Focus on what’s critical, and stay connected to your audience to remain effective for the duration and beyond. Examples would be email promotions, sales presentations, and social media marketing. To speak to the guidelines we went through earlier, asking for feedback on these new initiatives is entirely appropriate.

Customer Retention 52

Customer Retention Customer Experience How To Guidelines 52

delighted

APRIL 7, 2020

Focus on what’s critical, and stay connected to your audience to remain effective for the duration and beyond. Examples would be email promotions, sales presentations, and social media marketing. To speak to the guidelines we went through earlier, asking for feedback on these new initiatives is entirely appropriate.

Customer Retention 42

Customer Retention Customer Experience How To Guidelines 42

Hero Digital

OCTOBER 5, 2019

They allow you to capture more candid feedback than you might get over social media or other online platforms. With online review sites such as G2 and professional networks like Spiceworks for IT professionals, today’s B2B marketers have a plethora of low-cost ways to connect with their customers and engage in social listening.

B2B 40

B2B Touchpoint Multi-Channel Strategy 40

SurveySparrow

MARCH 26, 2021

A GTM strategy provides a roadmap for businesses to understand the relevancy and impact of their marketing and sales strategy. They used push notifications, newsletters, social media posts, and retargeted display ads to reach potential users. . Less than 20% of its travellers have to use connecting flights these days. .

Strategy 52

Strategy Marketing Advertising Airlines 52

ChurnZero

DECEMBER 20, 2019

billion people in the world connected to the internet and more than 3.499 billion active social media users. . When customers are super successful and become Promoters, we congratulate them, highlight them in case studies, and pat ourselves on the back for contributing to their achievements.

Customer Success 80

Customer Success Chief Customer Officer ROI Sales 80

ECXO

DECEMBER 26, 2023

Using Behavioural Science in Marketing shows how to apply behavioural science principles in key areas of marketing, including marketing communications, email, direct mail and ad campaigns, social media marketing and sales funnel conversion strategies. messaging, social media, live chat, video chat, online reviews).

Case Study 52

Case Study Customer Centricity Social Media Competitive Advantage 52

Comm100

FEBRUARY 7, 2018

Additional Considerations for Social Media Software. Does the vendor have case studies of companies like yours who’ve used their software? Will your team have the opportunity to contribute to the product roadmap of the support tool by submitting ideas to the vendor? Getting to Know the Vendor.

Software 103

Software Customer Engagement Engagement Social Media 103

ChurnZero

MARCH 31, 2023

Case studies have shown loyal customers spend more— up to six times more —over the customer lifetime. These teams “relentlessly” lead “customers toward their outcomes, measuring value along the way, and connects them to the success criteria that customers defined early in the relationship.” Share your vision and roadmap.

Customer Success 98

Customer Success Net Promoter Score Effort Score Sales 98

BirdEye

MARCH 17, 2023

Sales and marketing A business can tap into the expertise of a small business strategy consultant marketing to create an effective marketing plan that incorporates emerging digital marketing techniques, including SEO, content marketing, social media marketing, and influencer marketing.

Consulting 98

Consulting Social Media Financial Strategy 98

CSM Magazine

JUNE 12, 2020

While retailers utilize a wide range of support options such as human and virtual agents, social media, or mobile apps, existing single and multi-channel support systems necessitate access to each channel separately. Support channels enable businesses to provide customers with information, solve problems, and respond to complaints.

Omni-Channel 52

Omni-Channel Customer Service Self Service Virtual Agent 52

Currency Alliance

DECEMBER 4, 2023

To consider a loyalty topic to be a ‘trend’, it needs to be on the roadmap during 2024 for at least 25% of leading loyalty programs and on the radar for at least 50% of companies. Examples include rebooking customers when they are going to miss a connection, or answering questions during moments of disruption.

Loyalty 59

Loyalty Trends Data Marketing 59

SurveySparrow

MARCH 16, 2019

SproutSocial is all about social media management solution and their partnership program caters to the agencies as well as their clients. Sprout Social Agency Partner Program supports the efforts to provide value to clients, minimize time and resource spend, and increase revenue through community, co-marketing, and growth.

Marketing 75

Marketing Social Media e-support Video 75

Currency Alliance

MARCH 21, 2019

One is US pharmacy chain Walgreens , which appears to have successfully built a microservice Points Bank which other brands can connect to via an API. Retrofitting desired changes into older systems can take weeks to program, and prioritizing such changes can often take quarters to get on the roadmap. Redemption Catalog.

Loyalty 58

Loyalty Banking Loyalty Programs CRM 58