BirdEye

MARCH 10, 2023

Social media is a crucial component of any company’s marketing strategy. With billions of people using social media platforms every day, it’s no wonder businesses are eager to establish a strong online presence. However, simply having a presence on social media just isn’t enough.

Social Media 98

Social Media Metrics Return on Investment Ecommerce 98

BirdEye

NOVEMBER 21, 2022

When it comes to social media, analytics is everything. Without understanding the numbers behind your social media efforts, you’ll have no way to determine whether or not your campaigns are successful. Thankfully, social media analytics is becoming easier and more accessible.

Social Media 98

Social Media Analytics Multi-Channel Metrics 98

BirdEye

FEBRUARY 28, 2023

Having a social media presence is crucial for success in today’s market. Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. Table of contents What is a social media manager?

Social Media 98

Social Media Management Analytics Strategy 98

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? Watch the Free Demo Now.

Social Media 110

Social Media Brands How To Multi-Channel 110

BirdEye

OCTOBER 30, 2023

Local social media marketing is a game-changer for small business owners. A strong local presence means easy yet powerful word-of-mouth marketing , positioning you as the most trusted brand. Looking for a quick and actionable answer on leveraging local social media marketing? Do you know why? Here are 12 ways: 1.

Social Media 59

Social Media Marketing Advertising Video 59

Brandwatch CX

MARCH 7, 2023

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. billion active social media users On average, people have 5.54

Social Media 98

Social Media Video Advertising Marketing 98

BirdEye

FEBRUARY 21, 2023

Social media has completely changed the way we communicate and connect with one another over the past two decades. Social media is also a powerful marketing tool used by businesses of all sizes. We’ll start by discussing some of the key concepts and benefits of using social media. 84% of U.S.

Social Media 98

Social Media Management Multi-Channel Analytics 98

InMoment XI

MARCH 5, 2024

Other examples of unstructured data sources include social media posts, call transcriptions, and customer reviews. Normal data analysis won’t be able to tell you about a customer’s feelings related to your brand, and how those feelings will affect their interactions with your brand in the future.

Data 260

Data Customer Experience Social Media Analysis 260

BirdEye

AUGUST 28, 2023

Having a social media profile is one thing, but successfully implementing a strong social media management strategy is a different story for a business. In this blog, you will learn actionable steps to create an irresistible social media profile for your business. Watch the Free Demo Now.

Social Media 52

Social Media Strategy Entertainment Multi-Channel 52

InMoment XI

MARCH 26, 2024

Learning how to ask for a review can do wonders for your brand. Reviews help build your online reputation, bring added credibility to your company, amplify your search presence, and provide the kind of social proof that’s essential to influencing purchase decisions. Reviews support your brand reputation management strategy.

Examples 260

Examples Brands Strategy How To 260

BirdEye

AUGUST 1, 2023

Over 75% of small businesses use social media platforms to promote their content, products, and promotional campaigns. If this sounds like something that plagues your business too, it is time to understand the world of social media meta tags. Fixing these can help you improve your success on social media.

Social Media 52

Social Media How To Guidelines Tools 52

BirdEye

AUGUST 1, 2023

Over 75% of small businesses use social media platforms to promote their content, products, and promotional campaigns. If this sounds like something that plagues your business too, it is time to understand the world of social media meta tags. Fixing these can help you improve your success on social media.

Social Media 52

Social Media How To Guidelines Tools 52

InMoment XI

FEBRUARY 14, 2024

However, all your customers want the same thing: to be able to interact with their brand on their terms. This approach ensures that customers can interact with a business or brand consistently regardless of whether they are using a website, a mobile app, social media, a physical store, or any other channel.

Omni-Channel 260

Omni-Channel Customer Experience Social Media Touchpoint 260

Brandwatch CX

JANUARY 2, 2019

We come across all sorts of interesting stats about social media sites and users, so we’ve collated the best of them in this bumper facts list. And it comes as a great fact sheet to give context to your social media marketing efforts. Social media statistics. billion active social media users.

Social Media 111

Social Media Video Advertising Marketing 111

NetBase

JULY 15, 2020

Social Media Analytics has been a common business tool for a good bit of time now, yet various aspects still feel mysterious and confusing. And this can be dangerous when brands are approached by providers pretending to be something they’re not ! How does social media monitoring work? How can I learn more?

Social Media 52

Social Media Brands Analytics Airlines 52

Brandwatch CX

FEBRUARY 1, 2019

The key to making the most of social media is listening to what your audience has to say about you, your competitors, and the market in general. Once you have the data you can undertake analysis, and finally, reach social business intelligence ; using all these insights to know your customers better and improve your marketing strategy.

Social Media 98

Social Media Tools Analysis Metrics 98

NetBase

SEPTEMBER 10, 2020

Being on top of the metrics that matter to your brand is a great feeling, and it certainly applies to your brand’s social media efforts. Here we’ll explore the why and how of conducting a social media audit by focusing on: What a social media audit. Analyzing your social media channels.

Social Media 56

Social Media How To Metrics ROI 56

NetBase

AUGUST 17, 2020

Is your brand on track to best the competition as we round out 2020? Many marketers are relying on advanced social media analytics intel combined with powerful social media listening capabilities to inform strategy. We’ve uncovered that and more in our 2020 Global Social Media Market Survey report.

Social Media 56

Social Media Survey Marketing Analytics 56

Experience Investigators by 360Connext

APRIL 2, 2024

Each customer touchpoint is an opportunity to reinforce your brand value and engage customers in meaningful ways. Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints.

Touchpoint 143

Touchpoint Customer Journeys Customer Experience Social Media 143

SurveySparrow

MARCH 19, 2024

There are still some brands that haven’t gotten on board with video marketing – despite knowing its value – and the ones who have been are looking to build a more robust commercial video strategy. Videos can help your lead generation by: Boosting social engagement: Videos are easy to consume, especially on social media.

Video 95

Video Strategy Marketing Social Media 95

BirdEye

NOVEMBER 15, 2023

When shoppers express their love for your brand online, they’re not just speaking to friends; they’re announcing to the world that you are the best in the business. In this blog, we’ve shared the ultimate list of retail review sites that will boost brand awareness and fuel business growth. Watch the Free Demo Now.

Retail 111

Retail Brands Consumers Case Study 111

NetBase

DECEMBER 3, 2018

Social insight is crucial to have on hand when strategizing next steps with brand executives, as they can touch all facets of a business. This first post in our Social Media Reporting Series explains how Brand Analysis Reporting lets you communicate these insights quickly and, most importantly – accurately.

Social Media 53

Social Media Report Analysis Brands 53

Experience Investigators by 360Connext

APRIL 2, 2024

Each customer touchpoint is an opportunity to reinforce your brand value and engage customers in meaningful ways. Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints.

Touchpoint 137

Touchpoint Customer Journeys Customer Experience Social Media 137

NetBase

JULY 25, 2019

Wondering if your marketing efforts are up to snuff when compared to other brands in your industry? Our 2019 Global Social Media Market Survey Report presents findings from a global survey of more than 1,700 senior marketers around the world. Social Media Marketing Metrics. monitor brand heath.

Social Media 65

Social Media Report Survey Marketing 65

NetBase

MAY 9, 2019

Though Social Media Analytics has been a common business tool for nearly a decade now, various aspects still feel mysterious and confusing to those who haven’t followed its progression. What Is Social Media Monitoring? <Currently What Is Social Campaign Analysis? What Is Social Sentiment Analysis?

Social Media 62

Social Media Analytics Analysis Airlines 62

SurveySensum

APRIL 1, 2024

Trust in a brand is not merely beneficial; it is crucial for a startup’s survival and growth. Research indicates a customer trust directly correlates with brand loyalty. And loyal customers make purchases 90% more often and are inclined to spend more during each transaction, contributing to better cash flow for the brand.

Brands 52

Brands Case Study Social Media Feedback 52

NetBase

MARCH 9, 2020

Obwohl Social Media Analytics seit nunmehr zehn Jahren ein gängiges Business-Tool ist, sind für diejenigen, die seinen Fortschritt nicht verfolgten, verschiedene Aspekte weiterhin geheimnisvoll und verwirrend. WAS IST SOCIAL MEDIA MONITORING? KI-GESTEUERTE NEXT GENERATION SOCIAL ANALYTICS .

Social Media 52

Social Media Analytics Airlines Tools 52

NetBase

MARCH 10, 2020

Trends wechseln, Technologien werden fortschrittlicher und dementsprechend werden auch Social-Analytics- und Social-Media-Management-Tools zunehmend leistungsstärker. Was sind die besten Social-Media-Tools, die Sie 2020 auf dem Schirm haben sollten? SOCIAL-ANALYTICS-TOOLS ENTWICKELN SICH MIT DEN KUNDEN WEITER.

Social Media 52

Social Media Tools Analytics ROI 52

Thematic

AUGUST 16, 2022

At a recent Friday team session, Thematic delved into our customers' world by doing a brand survey. For each brand, we gave a score (1-5) and a reason for the score. Here’s what I found: If we go by overall score and sentiment, Thematic’s favorite brand is Marvel.

Brands 71

Brands Entertainment Social Media Comparison 71

NetBase

AUGUST 1, 2019

Is your brand doing everything it should be to capture the EMEA market? Our 2019 EMEA Social Media Market Survey Report answers that question, and more. And brands in every category need to become omnipresent and create eCommerce offerings to counter the loss. Brand health management. Customer care.

Social Media 53

Social Media Report Survey Marketing 53

BirdEye

AUGUST 25, 2023

Social media is an amazing platform for customers to discover brands, local businesses, and products for their needs. But these platforms hold the potential to be so much more, when combined with social shopping. You can turn your social media audience into customers without them having to leave the platform at all.

Social Media 98

Social Media How To Ecommerce Advertising 98

SurveySensum

SEPTEMBER 6, 2023

I started by reading reviews, seeking advice from friends, and checking social media. In such a situation, you might have opted for a different brand, potentially missing out on a fantastic product and exceptional customer service, right? This is where brand advocacy comes into play. What is Brand Advocacy?

NPS 52

NPS Brands Social Media Net Promoter Score 52

NetBase

SEPTEMBER 4, 2019

Do you know which metrics to monitor when facing a social media crisis ? And based on an analysis of more than 200 brands, NetBase found that most brands have a net sentiment score of 50. Brands with the highest degree of negative sentiment have scores of 0 to slightly negative, such as -10.

Social Media 63

Social Media Metrics Management Effort Score 63

NetBase

FEBRUARY 5, 2019

Social media monitoring is important to your brand for a number of reasons – not least of which is keeping a close eye on brand health. But if you’re only focusing on your brand, you’re actually doing it wrong. Your Brand Doesn’t Exist in a Vacuum. But it’s not just about your brand. Here’s why.

Social Media 63

Social Media Strategy Apparel Brands 63

BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. You’ll learn how to craft a real estate social media strategy that’s not just good but great—bringing in new business.

Social Media 59

Social Media Tips Sales Advertising 59

BirdEye

NOVEMBER 28, 2023

Get started for free WATCH DEMO Benefits of online reputation management for restaurants There are several key benefits to online reputation management for restaurants. Increased trust Engaging in online reputation management shows your customers that you care about their opinions and experiences with your brand.

Tips 109

Tips Management Social Media Feedback 109

BirdEye

NOVEMBER 21, 2023

Marketing for interior designers involves online marketing strategies like social media marketing, networking, and targeted advertising, and offline approaches like networking and attending events. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing?

Marketing 111

Marketing Social Media Advertising Tips 111