5 Top Customer Service Articles For the Week of December 21, 2020
ShepHyken
DECEMBER 21, 2020
Airline Customer Service Improved In 2020. Forbes) Airline customer service improved in 2020, rising to its highest level since 1994. My Comment: Did satisfaction ratings in the airline industry really go up? Here’s Why. by Christopher Elliott. Yes, but the reason why is interesting.
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