article thumbnail

Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

According to a research study done by Mordor Intelligence, the compound annual growth rate estimated for the global customer success management market, let alone in the timeframe of 5 years (2021-2026) is estimated to be 25.02%. Read further to know about Customer Success courses that you should be doing in 2022 to grow in your career.

Course 52
article thumbnail

Global Customer Success Software Market share: 2022 Edition

CustomerSuccessBox

The global customer success software market share will rise in 2022. million in USD (2026). from 2021 – 2026. These help in reducing churn and monitoring of customer health scores, and of course the arrival of cloud deployment. Thus, the SMEs expect to take over the market growth during the period.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using Market Research for M&A Intel

NetBase

Brands that are using market research for M&A intel have an edge. And we’ll do that by diving deeper into the following topics: Understanding market research. Understanding Market Research Potential . Solid market research leaves no stone unturned in the quest to uncover emerging trends. Telemedicine Market Research.

article thumbnail

mCommerce Dominating UK eCommerce Sales

NetBase

And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. The UK is the third-largest ecommerce market in the world. But it’s not just the UK that’s affected here, of course. The UK is the third-largest ecommerce market in the world. mCommerce in the UK .

article thumbnail

Global Customer Self-Service Software Market Is Booming With an Annual Growth Rate of 18.4%

Answer Dash

The global customer self-service market is booming, with a compound annual growth rate (CAGR) of 18.4%. Self-service is taking over and becoming a key player in the customer service market, and both companies and consumers should take notice. This resistance, in large part, has to do with market restraints. In other words?

article thumbnail

Optimove 2023 Year-end Letter to Stakeholders 

Optimove

In addition, we are honored by our partners, employees, and investors who have been instrumental in helping Optimove create the first Customer-Led Marketing Platform to uphold our promise: to unleash brands’ full potential so they can gain their customer’s loyalty for life.

article thumbnail

Unlocking Customer Success via Partnerships 

Gainsight

Of course, a convergence of these strategies won’t happen overnight, but there is no better time than the present to initiate “Through-Partner Customer Success.” A Salesforce study revealed that by 2026, for every $1.00 The result? The symbiotic relationship between providers and partners can pay dividends.