NetBase

AUGUST 21, 2020

Brands that are using market research for M&A intel have an edge. And we’ll do that by diving deeper into the following topics: Understanding market research. Understanding Market Research Potential . Solid market research leaves no stone unturned in the quest to uncover emerging trends.

Marketing 52

Marketing Trends Analysis Consumers 52

Optimove

JANUARY 16, 2024

To the Stakeholders of Optimove: At Optimove, we have the job of ensuring that leading brands create deep, lasting relationships with their consumers. We are grateful for the enduring trust of these brands, many of which have been with us for more than a decade.

Net Promoter Score 52

Net Promoter Score CRM Analytics Telecommunications 52

NetBase

JULY 2, 2020

Brands need to be prepared to accommodate the demand for it or risk losing out. And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. The UK is the third-largest ecommerce market in the world. But it’s not just the UK that’s affected here, of course.

Ecommerce 56

Ecommerce Sales Retail Trends 56

BirdEye

DECEMBER 21, 2022

They’ve continued to invest in their ad platform, allowing businesses to bolster their brand awareness. TikTok saw a whopping $4 billion in advertising revenue in 2021 alone, and that number is expected to triple by 2026. Invest in TikTok ads to get your brand and products in front of your followers’ eyes.

Social Media 97

Social Media Trends Video Brands 97

CSM Magazine

JANUARY 16, 2023

Stats show around half of people say they have been ignored by brands when they have used messaging apps or social media channels over the last year. It’s a sign of the choices brands all over the world are making in terms of reducing overheads and reviewing how much heavy-lifting digital channels can do.

Chatbots 52

Chatbots Strategy Airlines Self Service 52

inmoment

MARCH 3, 2020

The relationships between customers and brands form the core of business success. How well are brands interacting with customers? Sure, product matters, but today’s experience economy with a high degree of product parity, customers are starting to value the brand experience more than other factors. “Why

Measurement 52

Measurement Feedback Touchpoint Survey 52

NobelBiz

MARCH 26, 2020

The Spread of the Multichannel and Omnichannel Approaches The key difference is in customer experience , based on how a brand can interact with a customer through its representatives, its products, and the decisions made anywhere along the way from having a product to making a sale.

Omni-Channel 52

Omni-Channel Contact Center Call Center Communication 52