NetBase

JULY 2, 2020

And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. The UK is the third-largest ecommerce market in the world. But it’s not just the UK that’s affected here, of course. The UK is the third-largest ecommerce market in the world. mCommerce in the UK .

Ecommerce 56

Ecommerce Sales Retail Trends 56

inmoment

MARCH 3, 2020

It’s one of the reasons the Customer Experience Management market is expected to grow significantly over the next six years, reaching nearly $24 billion by 2026 , as businesses invest in technology to measure customer experience and feedback. As a result, understanding customer needs – and then meeting them – is a challenge.

Measurement 52

Measurement Feedback Touchpoint Survey 52

West Monroe

NOVEMBER 2, 2021

We’re still in a challenging labor market—talent remains as scarce as toilet paper and hand sanitizer were in the early days of the pandemic. To make their hybrid workplaces successful, their organizations may need further investments in technology, an overhaul of policies or processes, and/or a greater focus on company culture.

Report 52

Report Policies Groups Strategy 52

Optimove

JANUARY 16, 2024

In addition, we are honored by our partners, employees, and investors who have been instrumental in helping Optimove create the first Customer-Led Marketing Platform to uphold our promise: to unleash brands’ full potential so they can gain their customer’s loyalty for life.

Net Promoter Score 52

Net Promoter Score CRM Analytics Telecommunications 52

NobelBiz

MARCH 26, 2020

Now, for decades, or ever since the earliest forms of marketing, businesses have been multichannel – whether conscious or not. In marketing, multichannel means outreach to target audiences through all these different channels and more. Of course, the definition of omnichannel also differs depending on your business.

Omni-Channel 52

Omni-Channel Contact Center Call Center Communication 52