insight-community 
QuestionPro Audience
JULY 21, 2022
Implementing an insight community has recently become the most widely used research method. A recent study indicated that 74% of organizations employ some Insight Community to gather actionable insights from their target audience. One of them is the Online Insights Communities.
Alida
NOVEMBER 21, 2023
Discover how customer insight communities help brands build stronger relationships, reduce risk, and deliver measurable ROI.
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Alida
AUGUST 6, 2021
Customer communities help companies build relationships with customers, listen to their needs, and gather valuable customer insights. When multiple customers feel that they are a part of something bigger, your organization becomes a force to be reckoned with.
Alida
JULY 14, 2021
How would you describe a digital insight community and its value to your organization? At Alida, we define a digital insight community as a customer engagement platform you can use to uncover agile, actionable insights from the right people at the right time—at scale. And how do we know? Well, we invented it.
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch. As a first time community, the MURAL team has been strategic, creative, and innovative. The MURAL community team is joining us on August 24th at 12 pm EDT to discuss just that! So, how did they do it?
Alida
AUGUST 31, 2023
Brands are using community insights to create and improve on the products that better meet their customers’ needs. Create a 360 view of each customer.
Alida
JANUARY 11, 2021
Elevate your existing Voice of the Customer strategy with a customer insight community comprised of thousands of highly engaged customers and prospects.
Advertiser: Vanilla Forums
What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? This year's Community Predictions has all the answers! What impact has the global situation had on the community and what can we expect moving forward into 2021?
Speaker: Scott Baldwin of ProductBoard
Product managers and community managers share a common goal: to deliver value to their users. Through in-depth user insights, a clear product strategy, and an inspiring roadmap. How can they work together and leverage the power of community to address each of the aspects of Product Excellence?
Speaker: Liz Richardson and Deena Zenyk
By following a step-by-step process that uses your community to develop a customer advocacy program. They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Key outcomes & measurements.
Speaker: Carrie Melissa Jones Founder, Gather Community Consulting
Time and again, organizations assume that community member research is duplicative, cumbersome, risky, or incapable of yielding meaningful results. They simply move ahead with their communities and “iterate” as they go. The results of not performing community member research? Plan community-specific research.
Advertiser: Vanilla Forums
Customer Communities Elevate the Customer Experience. Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. External Communities Elevate the Customer Experience. Grab your free copy today!
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This Ideabook distills those sessions into insights and actionable resources for the CS community through a curated collection of ideas, strategies, and best practices, sourced directly from industry leaders and experts around the world.
Expert insights. Personalized for you.
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