Salesforce Service Cloud and Playvox Workforce Management Collaboration Gives CX Leaders Best of Breed Salesforce WFM
Playvox
FEBRUARY 27, 2023
They are under constant pressure to reduce operational overhead costs, lower recruiting, onboarding and training costs – all while exceeding customer demands and delivering exceptional customer service. With a 360 customer view, AI-driven forecasting and scheduling for digital channels.
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