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What is Data Integrity? How it Can Help Gain Competitive Advantage

Merkle

Organizations are constantly being informed by data, and as they continue to progress and innovate, there’s a real need to manage more massive volumes of data, especially within the marketing and advertising technology space. Data is crucial for many reasons.

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Defining the Value of Customer Experience: A Guide for Creating CX ROI in A Constantly Changing World

Experience Investigators by 360Connext

The landscape of consumer expectations is constantly evolving, and understanding the value of customer experience has emerged as a cornerstone for businesses aiming to sustain growth and maintain a competitive advantage. But today’s C-Suite is still questioning the value of customer experience and asking if investing in CX is worth it.

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Revolutionize Your Business with Customer-centric Solutions using Design Thinking

ECXO

Digital transformation isn’t just about integrating digital technology into all areas of a business. The Define and Ideate stages then help businesses to clarify customer problems and generate innovative solutions. Innovation and Creativity: The iterative nature of Design Thinking encourages experimentation and ideation.

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Establishing an AI/ML center of excellence

AWS Machine Learning

The rapid advancements in artificial intelligence and machine learning (AI/ML) have made these technologies a transformative force across industries. At Amazon, we believe innovation (rethink and reinvent) drives improved customer experiences and efficient processes, leading to increased productivity.

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Mgage Delivers Mobile Payments Within RCS Messaging Solution with Conversational Commerce Channel

CSM Magazine

This advanced and pioneering technology creates a seamless and richer experience for customers while delivering a strong ROI for brands. With this latest capability of RCS messaging, brands are able to achieve a strong return on investment with conversion rates seven times higher when compared to the manual input of credit card details.

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Time for manufacturers to refocus on supplier risk management

West Monroe

Six considerations for strengthening your SRM program While technology is a key enabler of supplier risk management today, effectiveness depends on having a more well-rounded approach. Collaborative R&D and innovation and joint market development initiatives can be a “force multiplier” for both parties.

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Time for manufacturers to refocus on supplier risk management

West Monroe

Six considerations for strengthening your SRM program While technology is a key enabler of supplier risk management today, effectiveness depends on having a more well-rounded approach. Collaborative R&D and innovation and joint market development initiatives can be a “force multiplier” for both parties.