BirdEye

OCTOBER 5, 2023

What’s the first thing that comes to mind when someone mentions your brand name? Today’s marketplace is competitive and transparent, so managing brand perception isn't just important - it's imperative. The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience.

Examples 62

Examples Measurement Brands How To 62

BirdEye

DECEMBER 5, 2023

Business reputation management is the process of shaping and influencing the way the public sees your business. Unlike brand reputation, which focuses on a single brand, business reputation management includes everything from the quality of your services to how you treat your customers and even the values your company stands for.

Brands 62

Brands Management Social Media Analytics 62

BirdEye

AUGUST 28, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Table of contents Q1: What is a social media reach? FAQs on social media reach Build a memorable brand by expanding your social media reach with Birdeye Q1: What is a social media reach? If your reach metrics grow, it means your brand awareness is growing.

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

BirdEye

MARCH 29, 2024

Introduce your brand Instagram Stories is an ideal channel to post content that can incite engagement and humanize your brand for the audience. And a brand introduction on Instagram stories can definitely do that. Reshare UGC content User-generated content lends authenticity to your brand and helps you gain customer trust.

Social Media 107

Social Media Video Guidelines Feedback 107

BirdEye

FEBRUARY 23, 2024

External communication This involves interaction with clients, customers, suppliers, and other external stakeholders. USP: Shapes your brand perception and attracts opportunities. Watch the Free Demo Now. Marketing & ads: Communication designed to promote products, services, and brand image to prospective customers.

Communication 62

Communication Multi-Channel Culture Social Media 62

BirdEye

OCTOBER 6, 2023

Your business’s online reputation management is your bread and butter. Your brand reputation management should be your #1 marketing priority. This constant threat to your brand’s name is known as reputational risk. Understanding reputational risk and how to manage it effectively can safeguard your business.

Strategy 57

Strategy Social Media Airlines Software 57

BirdEye

MARCH 11, 2024

When to use hashtags that’ll generate your dream customers? How to create a memorable hashtag strategy for your brand? Hashtags can be general, related to broader topics or industries (#fashion, #tech), or specific to a particular brand or campaign (#ShareACoke). When to use hashtags that’ll generate your dream customers?

Social Media 70

Social Media Trends Analytics Connections 70

BirdEye

FEBRUARY 12, 2024

In today’s digital era, showing up on social media isn’t just an option for brands — it’s a necessity. Engaging online offers unparalleled opportunities to connect with customers, build community, and showcase your brand’s personality and values. Table of contents What is multi-location social media?

Social Media 57

Social Media Multi-Channel Tips Brands 57

SmartKarrot

FEBRUARY 2, 2021

Adding 24×7 available chatbots render the customer immediate assistance and help in augmenting the brand value too. Just in case, the chatbot cannot resolve the customer’s concern in one go, it deflects the issue to a human agent. Customers want to see your brand on their favorite messaging applications.

Customer Experience 8

Customer Experience Effort Score Chatbots Wait Times 8

BirdEye

JANUARY 11, 2023

Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks. The main goal is to find ways to engage with your target audience by creating meaningful relationships that drive brand awareness and ultimately lead to conversions. Watch our free demo today.

Social Media 98

Social Media Multi-Channel Advertising Measurement 98

BirdEye

APRIL 13, 2023

With billions of active users across platforms, social media advertising offers a level playing field to reach a vast audience and build brand awareness. They prove to be an effective solution to build brand awareness, drive traffic, generate leads, and increase sales through targeted and measurable campaigns on social media.

Social Media 98

Social Media Advertising Video Fashion 98

BirdEye

DECEMBER 8, 2023

Carpet cleaning marketing is all about strategically promoting carpet cleaning services to attract customers and increase business visibility. It is important because it: Enhances local brand visibility effectively. Builds trust with positive customer reviews. Watch the Free Demo Now. Drives revenue growth efficiently.

Tips 57

Tips Strategy Marketing Social Media 57