Must Read: 5 Books with Tips and Techniques to Improve Your Customer Experience and Service
Customer Bliss
AUGUST 8, 2019
So if you’re heading on vacation soon or relaxing as business slows down a bit, here are a few book suggestions for you to uplevel your own CX skills and that of your team. The following books should be in your arsenal for customer experience transformation. The Power of Moments by Chip and Dan Heath.
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