Remove airports-feedback-system
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The importance of customer culture – an interview with Chris Brown

ijgolding

In pledging to my campaign, five wonderful people were rewarded with an interview feature on my blog – what you are reading is the second of the five ( you can read the first – an interview with James Dodkins – here ). Chris is also someone who spends as much time in airports, aircraft and hotels as I do!

Culture 264
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Why Have A Touchless Restroom?

Opinionator

… …… And why change to touchless feedback? This means user feedback is vital for organizations. A restroom feedback system provides a convenient tool for monitoring fixture cleanliness, water spillage, paper towel out of stocks, dispenser breakage and improving operating standards. Bradley Corp 2019.

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Contactless Restrooms – Smart Fixtures are NOT Enough

Opinionator

Contactless fixtures and design are not enough – enable the cell phone for feedback as well. To further highlight this, a recent study by Airports Council International confirmed that only 1 out of 5 travelers do not yet have the confidence in health and safety systems at the airport to travel! Bradleycorp.com).

Travel 52
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Why Have A Touchless Restroom?

Opinionator

… …… And why change to touchless feedback? This means user feedback is vital for organizations. A restroom feedback system provides a convenient tool for monitoring fixture cleanliness, water spillage, paper towel out of stocks, dispenser breakage and improving operating standards. Bradley Corp 2019.

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What’s a marketer’s most powerful tool? Surprisingly, it’s regret!

Beyond Philosophy

The menu system is not very intuitive. I looked back over my actions leading up to it and realized all the places where I squandered those five minutes, like the extra cup of coffee that morning or the security line I chose to stand in when I made it to the airport. Therefore, you can use past regret feedback to mitigate future regret.

Tools 78
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Is Outsourcing Your Customer Experience Really A Good Idea or Just Wrong?

Beyond Philosophy

For example, I stayed at a hotel that offered a shuttle service from the airport. The insurance paid for everything, but it wasn’t effortless for the team member to make a claim, which was vital feedback we gave the company. So, what systems are you going to put in place to manage these outsourced experiences?

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The Benefits Of Live Answering Services To Taxi Booking Companies

Magellan Solutions

Finally, it must have precise and consistent operating systems, practices, and procedures — accurate and thorough documentation, precise and meticulous process monitoring, intensive staff training based on scrupulous assessment metrics, and independent customer service teams and quality assurance departments. Live answering service provider.