Automotive Culture Innovation Leadership 
Horizon CX
DECEMBER 1, 2023
The Art of Selling CX: Convincing Skeptical Senior Leaders on Customer Experience Success Introduction In the dynamic landscape of customer experience (CX) management, the journey extends beyond strategic implementation; it’s a constant process of persuasion and selling ideas, especially to senior leadership.
Clarivate
FEBRUARY 13, 2024
Environment, social and governance issues are at the core of our global culture, serving as guiding principles for every decision we make. SDG 9 aims to build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation. At Clarivate we put sustainability at the heart of our business goals.
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Magellan Solutions
MARCH 26, 2024
Concentrix Location: Global Presence Specialties: Technology, Automotive, Healthcare Why for SMEs?: Known for its innovative approach and wide range of services, making it suitable for SMEs looking for growth and scalability in diverse sectors. This makes it ideal for SMEs focused on innovation and growth. Sitel Philippines Inc.
Customer Bliss
AUGUST 23, 2016
He’s had leadership roles at New York Life, the Disney Institute, and Greystone and Company. Prior to joining Greystone, Darryl was The Walt Disney Company’s lead consultant assigned to the Disney Institute/McKinsey & Company co-branded joint venture, specializing in customer experience and cultural transformations.
Think Customers
JULY 29, 2022
What the company found was that refund and replacement inquiries were most common among industries such as retail, public sector, automotive, and manufacturing. And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance.
TechSee
JANUARY 25, 2023
Below is a partial list of field service influencers who challenge the industry to up its game by innovating through technology or process improvements to improve service delivery. link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001.
Strativity
AUGUST 19, 2014
Join Automotive Management Services, Inc. AMSI) Customer Service Development Director, Tracy Riazzi and Strativity President Lior Arussy on Tuesday, September 10th as they discuss how they went beyond a score to change company culture and improve employee satisfaction, which in turn is driving higher profits and increased customer loyalty.
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