LoyaltyPlus

JUNE 12, 2022

Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. Using FrequentStay, hotels can select a range of modules designed for personalisation, revenue generation, collaboration, advanced analytics and extended integration with existing systems.

Hotels 52

Hotels Self Service Tourism Guest Experience 52

C Space

MARCH 17, 2020

The Brand Move Roundup – March 17, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. It’s a fast-moving situation, but we’ve pulled together another of our regular, up-to-date snapshots of how brands are responding to the crisis. Chris Nurko.

Brands 40

Brands Travel Hotels e-support 40

SurveySparrow

MARCH 5, 2024

A study by Harvard Business School says that retailers who adopted analytics dashboards increased their revenue by an average of 13-20%. Customer Loyalty: Identify how likely customers recommend your brand to their friends and families using NPS gauge charts. But how do they do it?

Industry 52

Industry Net Promoter Score Hospitality Healthcare 52

GetFeedback

AUGUST 16, 2018

How can you quantify how customers feel about your brand? Marketing can identify potential brand ambassadors by looking at your list of promoters. Bounce rates and time on site can be measured through whichever analytics program you use for your knowledge base. Customer Happiness Metrics. How do you measure it?

Metrics 199

Metrics Measurement Net Promoter Score Customer Service 199

NetBase

FEBRUARY 27, 2020

Those in the travel and tourism industry are taking note, of course. So, brands are turning to agencies that are gathering key intel from their social listening tools ! Demographics sourced using social analytics offers a good view of that: The largest group is Gen Z, the under 24 crowd. And what does this mean for brands?

Travel 60

Travel Tourism Trends Course 60

NetBase

APRIL 3, 2019

Let’s use social analytics to find out! Understanding it would be helpful to all in the tourism, travel and hospitality industries, wouldn’t it? The biggest Disney fans are regular travelers to the park – because Disney isn’t just a brand, it’s a lifestyle. Chatter Vs. Love. Paris – The “Embroidery Capital of Europe”.

Infographics 55

Infographics Travel Tourism Fashion 55

SurveySensum

APRIL 5, 2022

Though often we assume a brand or product is the best in the industry, we always look for alternatives that can fully meet our business preferences and is a value for money. . All you need to do is select the template, add your branding and you are good to go! Text and Sentiment Analytics. Request a Demo for Free. Remember SAP?

Multi-Channel 52

Multi-Channel NPS Survey Feedback 52

NetBase

JUNE 4, 2019

We hear from agencies a lot, particularly those edging out competitors for big brand business. Brand Analysis for the Baseline. Creating a brand baseline is always the first step when it comes to social listening – because without an accurate baseline, what are you measuring against? Let’s see how that looks!

Data 49

Data Tourism Culture Analysis 49

SurveySparrow

JUNE 27, 2021

The reason for these sleepless nights could be many things, out of which, what your customers think of your product or brand, and whether they like your business enough to recommend others are the two most common ones. Passives: Satisfied customers, but not happy enough to recommend your brand to others. Respond with a 9 or 10 rating.

Net Promoter Score 52

Net Promoter Score Effort Score NPS Survey 52

BirdEye

DECEMBER 30, 2023

Did you know that a mere post of only 280 characters could unlock your brand’s potential? With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction. In fact, 80% of Twitter users actively discuss brands.

How To 109

How To Social Media Advertising Analytics 109

Grade.us

SEPTEMBER 22, 2020

This has a dramatic effect on employer branding. LinkedIn’s Employer brand statistics , 72 percent of recruiting leaders worldwide agreed that an employer’s brand has a significant impact on hiring. As an employer, your brand makes it easier to attract, win, and retain A-player candidates. Employer reviews.

How To 26

How To Social Media Advertising Feedback 26

BirdEye

OCTOBER 21, 2022

Creating a business listing on Tripadvisor can help you build a stronger online presence for your brand. Tripadvisor is still the highest-ranking review platform for the travel and tourism industry. A travel or tour operator agency that provides private day tours with a license or recognition by the local tourism governing body.

Management 98

Management How To Tourism Hotels 98

Grade.us

NOVEMBER 19, 2019

billion in revenue via their advertising and review campaigns across 24 travel media brands owned by the TripAdvisor Media Group in 48 markets. Here’s a shortlist of the business goals other brands have achieved using TripAdvisor’s platform. A common mistake brands make is assuming that contact information = leads.

How To 31

How To Hotels Travel Guidelines 31

Storyminers

JULY 6, 2020

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Barry Dalton. Colin is recognized by Linkedin as one of the ‘World’s Top 150 Business Influencers’.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

SurveySensum

JULY 14, 2020

It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best!

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Storyminers

JULY 6, 2020

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Barry Dalton. Colin is recognized by Linkedin as one of the ‘World’s Top 150 Business Influencers’.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

C Space

OCTOBER 12, 2020

The Brand Move Roundup – October 12, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. In early March we began reporting daily on how brands were dealing with Covid-19. BRAND MOVE ROUNDUP ARCHIVE. Brand Move Roundup – October 9, 2020.

Brands 40

Brands Travel e-support Hotels 40

Comm100

FEBRUARY 6, 2018

Business Seeks PR Software to Monitor Brand Across All Media. Perhaps a generic CRM tool doesn’t fit the needs of your brand, or perhaps you want more advanced features specifically suited for your company without having to pay for extra add-ons. Travel and Tourism. Business Seeks Powerful Email Marketing Automation Tool.

Software 105

Software Customer Engagement Engagement Omni-Channel 105