5 Shopping Trends and What They Mean to Your Contact Center
Playvox
NOVEMBER 2, 2021
Let’s explore five current shopping trends, and what this behavior means for those of us in the contact center industry. That’s likely a big reason that e-commerce in the U.S. grew more than three times as quickly from 2019 to 2020 as it did during the previous five years. Hybrid Holiday. Supply Chain Stock-Ups.
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