C Space

OCTOBER 2, 2020

The Brand Move Roundup – October 2, 2020. These will supplant some of last year’s best-selling categories, such as footwear, general apparel and luxury apparel. Enough is enough, it’s 2020,” said Danela Žagar, global brand manager for Intimina. This year, it’s shifting a bit,” Garf said. “It

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Brands Apparel Retail Fashion 40

C Space

SEPTEMBER 22, 2020

The Brand Move Roundup – September 22, 2020. Travel company Tui said it began 2020 with “the best booking month in the company’s history”. Between the restart of operations in mid-June and the end of August 2020, the company took 1.4 In early March we began reporting daily on how brands were dealing with Covid-19.

Brands 40

Brands Fashion Travel Effort Score 40

Circular Edge

MARCH 4, 2024

Circular Edge Recognized with JD Edwards Partner Excellence Award for Continuously Supporting Customer Resilience and Success “If everyone is moving forward together, then success takes care of itself.” Further, their customer service teams were challenged with consistently and equitably allocating available inventory.

Transportation 52

Transportation Apparel Sports Ecommerce 52

C Space

OCTOBER 7, 2020

The Brand Move Roundup – October 7, 2020. Stylist returned to the physical world with a 400,000 print run last week, half distributed by Ocado to customers that requested the title. Stylist Group CEO Ella Dolphin said that Ocado has been a “standout winner for customers at this time”.

Brands 40

Brands Tourism Travel Banking 40

C Space

MARCH 19, 2020

The Brand Move Roundup – March 19, 2020. Chief Innovation Officer, C Space. UK supermarket chain Sainsbury‘s has come under fire after offering to open its stores to elderly and vulnerable customers only for the first hour of the day; shoppers described it as “chaotic and unsafe”. Chris Nurko.

Brands 40

Brands Hotels Sports Government 40

C3Centricity

SEPTEMBER 14, 2020

The pandemic has forced most customers to buy online, at least during the various lockdowns. I agree as the change in customer behaviour was so fast that it was difficult for those retailers who were not prepared to catch up and move their sales effectively online. Offering free returns may work for apparel but not for electronics.

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Retail Trends Apparel Transportation 194

C Space

APRIL 1, 2020

The Brand Move Roundup – April 1, 2020. Other fashion and apparel brands that have pivoted production to face masks and medical gowns include Eddie Bauer, Nordstrom, Ralph Lauren, New Balance and GAP. Brand Move Roundup – March 26, 2020. Brand Move Roundup – March 24, 2020. Brand Move Roundup – March 20, 2020.

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Brands Hospitality Fashion Healthcare 40

C3Centricity

APRIL 29, 2020

Customers will always need to see and try before they buy in numerous categories. Offering free returns may work for apparel but not for electronics. Several home improvement brands and stores are already offering apps which allow customers to see their potential purchases in their homes. Source: Brian Solis.

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Retail Apparel Transportation Trends 177

Oracle

SEPTEMBER 20, 2020

We’re back with the next installment of Markies Monday, a weekly blog series designed to help you learn more about the 2020 Markie Award categories, finalists, and winners. Be sure to check back each week to learn how Oracle CX customers are driving success and building customer relationships that last. The result?

Ecommerce 42

Ecommerce Tips Self Service B2C 42

C Space

MARCH 7, 2019

We would bring customers into the organization to talk about the problems they have with our brand, our product, our experience, and we’d be open, honest, and collaborative about how to fix those problems. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine.

Culture 80

Culture Apparel Retail Advertising 80

C Space

APRIL 4, 2019

SVP of Product Innovation at C Space. Julie Wittes Schlack is SVP of Innovation and a founder of C Space. A respected leader within the market research industry, and an oracle within the company, she has changed how companies understand customers, respond to emerging trends, and apply new technologies to create growth.

Apparel 58

Apparel Social Media Advertising Hospitality 58

Optimove

OCTOBER 22, 2020

“Personalized marketing” is no longer an innovative marketing strategy, but a must. There is growing anticipation by customers that all communication with them will be aligned. This is not just a matter of customer expectancy. Lululemon, a leading athletic apparel retailer, is my favorite activewear brand.

Apparel 52

Apparel Communication Brands Retail 52

GlowTouch

APRIL 27, 2021

Today, the remarkable thing is the rate of evolution and innovation that has made wearables into a bustling industry. Gartner predicts that global spending on this technology will reach $81 billion this year, an 18% increase from 2020. Smart footwear and apparel in sport and fashion. Health-Related Innovation.

Trends 52

Trends Technology Fashion Sports 52

C Space

MARCH 7, 2019

TV and radio commercials, billboards, print ads – these, along with word-of-mouth, were just about the only interactions customers had with a brand before they bought its products, Tina Sharkey, Brandless CEO: It’s Gotta Have Soul. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. Is Optimism Dead?

Apparel 40

Apparel Retail Advertising Ecommerce 40

C Space

MARCH 20, 2019

But the truth is, without serious innovation, service stations will end up like deserted Wild West Main Streets. He leads our automotive practice known as auto+, focused on supporting our automotive, mobility, energy, retail and insurance clients navigate the changing automotive landscape, all from the customers’ perspective.

Apparel 45

Apparel Automotive Hotels Hospitality 45

C Space

FEBRUARY 13, 2019

TV and radio commercials, billboards, print ads – these, along with word-of-mouth, were just about the only interactions customers had with a brand before they bought its products, services, or even walked into a store. Christina turns stats to story and is the lead architect of our Customer, Experienced. The Lifestyle Experience.

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Apparel Advertising Retail Wireless 40

PK

MAY 12, 2020

By offering members a differentiated mobile experience, Amazon continues to embed itself as a part of users’ everyday lives, creating customer stickiness and establishing Amazon as the obvious “go-to” when a member is ready to make a purchase. In short, mobile empowers brands to engage customers in new ways. million active U.S.

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Loyalty Loyalty Programs Apparel Guidelines 52

Kayako

OCTOBER 13, 2016

Can you imagine a world where customer service was over physical mail? Customer service has had many different approaches over the last 100 years, but one thing has remained consistent: Customers have always wanted effortless interactions. Customers want more personable service experiences. Me neither! Let’s find out.

Customer Service 120

Customer Service Social Media Call Center Self Service 120

NetBase

JUNE 2, 2020

The resale apparel market has grown 21 times faster than general retail over the past three years. As of April 2020, total U.S. trillion in 2020. AI and machine learning integrations for enhanced customer service. It’s expected to reach $51 billion by 2023. The State of Retail Post-COVID. retail sales are down 16.5%

Ecommerce 52

Ecommerce Retail Apparel Trends 52

C Space

AUGUST 22, 2019

Customers don’t want to be closer to products that hurt the earth. Hannah Kamaie talks through the industry’s purposeful evolution and explains why, for a purpose-driven company to be successful, the mission must align with the core values and needs of its customers. Hannah Kamaie. Managing Director at C Space New York.

Fashion 45

Fashion Apparel Customer Centricity Innovation 45

ProProfs Chat

AUGUST 21, 2020

By putting yourself in your customers’ shoes you can better understand their needs and concerns. Now, due to the ongoing COVID-19 pandemic , many small businesses are having a hard time communicating with their customers. Indeed, a thoughtful initiative to bridge the gap between businesses and customers in a pandemic-affected economy.

Culture 105

Culture How To Net Promoter Score Apparel 105

SurveySparrow

JULY 6, 2022

According to the World Economic Forum’s Future of Jobs Report , emotional intelligence is in the top 10 job skills for 2020 and beyond, and rightly so. It also means he’s open to creative ideas and innovation, questioning the status quo and implementing new processes when required. You’ll attract more customers and talented employees.

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Examples Culture Training Apparel 52