John Paul

JANUARY 14, 2019

With over 1,000 employees across 5 continents , John Paul Group is a major player in the loyalty market , offering white-label services to some of the biggest brands across the financial services, luxury, travel, hospitality, technology and automotive industries. John Paul joined the AccorHotels group in 2016.

Automotive 40

Automotive Hospitality Travel Video 40

John Paul

JULY 17, 2018

Premier worldwide leader in loyalty solutions and brand hospitality to serve Asia Pacific clients across banking, luxury, technology, automotive, FMCG and hospitality sectors. It is John Paul’s intention to reach clients from all industries to further strengthen their customers’ brand loyalty.

Omni-Channel 40

Omni-Channel Leadership Self Service Automotive 40

LiveChat

AUGUST 20, 2018

The forecast for the global augmented and virtual reality market size is pretty clear. It’s extremely important for marketing experts, but most of us don’t fully understand it. The interactive experiences lead users to develop closer relationships with your brand. Is that what we call good marketing or what? How massive?

Marketing 37

Marketing Automotive Technology Trends 37

C Space

MARCH 20, 2019

Account Director and Automotive Lead at C Space. Ben Moncrieffe is a C Space Account Director and Automotive Lead, EMEA. After landing impact-after-impact for his clients, he became a seasoned and celebrated consultant, eventually being shortlisted for the prestigious MRS Newcomer of the Year Award in 2016. Ben Moncrieffe.

Apparel 45

Apparel Automotive Hotels Hospitality 45

Alida

JANUARY 18, 2017

With the advent of autonomous vehicles and advances in technology, the market for mobility is expected to grow. The market for cars themselves, on the other hand, is predicted to shrink dramatically. Manufacturers strive to create a consistent brand experience, so they instill similar processes for their retail network to follow.

Company 100

Company Automotive Retail Competitive Advantage 100

Avaya

AUGUST 12, 2016

Respect that Chinese companies know their market best; know best how to succeed. We wanted to partner with companies that are known brands in China, that had established and growing market share. Another success story is with Tuhu.com, a Chinese business-to-consumer automotive maintenance e-commerce service platform.

Omni-Channel 40

Omni-Channel Self Service Case Study Innovation 40

Magellan Solutions

JULY 5, 2021

Unlike the Fortune 500, these enterprises are still looking or finding their branding identity in the market. As a result, it gains popularity to start-up businesses that want to have a customer service and marketing team. . Digital Marketers, . Automotive. Why You Might Want to Outsource with Them? Healthcare.

Call Center 40

Call Center Company Omni-Channel e-support 40

Grade.us

JANUARY 21, 2020

Originally, they were an automotive publishing company. Now they’re viewed, by many, as the gold standard in the automotive industry. The automotive giant receives an estimated 15.5 Advertising and review marketing on Edmunds. Increasingly the customers’ voice is more trusted than a brand’s reputation.

How To 31

How To Automotive Advertising Comparison 31

Retently

MARCH 18, 2019

After all, brands with high customer retention are usually companies with high NPS score. Market Leaders’ NPS Scores. Given that an NPS score averages between -100 and 100, it’s clear the NPS scores of these top companies match their brands’ level of popularity. Of course, besides doing that, you also need to track your results.

Net Promoter Score 131

Net Promoter Score Omni-Channel Company NPS 131

Qualtrics

NOVEMBER 18, 2020

When I joined Volkswagen in 2016 the most important indicators of performance were trending in the wrong direction - brand loyalty and advocacy were down, employee turnover was rising, and customer satisfaction ranked lowest against all automotive brands in Australia. Linking brand and customer experience.

Groups 32

Groups Management Automotive Ecommerce 32

John Paul

JULY 26, 2018

Bots can bring speed and efficiency to the concierge market, minimizing human error while still delivering a personal experience. Brand Hospitality is the digitally enhanced concierge paired with ACRM (advanced customer relationship management, the next-level CRM).

Technology 45

Technology Hospitality Hotels Loyalty 45

Currency Alliance

MAY 9, 2022

The shift to API-first software is the biggest business opportunity of the digital era, since it allows enterprises to serve customers in a smooth and consistent manner via multiple digital and physical channels, and allows customers to choose how they engage with a brand. . Customers interact with brands in various environments.

Loyalty 52

Loyalty Technology Loyalty Programs Multi-Channel 52

Grade.us

JUNE 2, 2020

When you’ve invested in review management, on the one hand, you’re deciding to proactively generate reviews from your customers to drive loyalty, celebrate your happiest evangelists, and create valuable user generated marketing materials. joined a newly launched, full suite of digital marketing tools — Traject. on the list?

Software 47

Software Management Net Promoter Score Multi-Channel 47

C Space

AUGUST 15, 2018

So how can the big automotive brands remedy this? Account Director and Automotive Lead for EMEA at C Space. Ben Moncrieffe is a C Space Account Director and Automotive Lead, EMEA. He leads our global Jaguar Land Rover account from our London office, helping the automotive giant shape its future around consumers.

Automotive 40

Automotive Retail Study Sales 40