How food retailers can compete against Amazon’s Whole Foods and European grocers
Alida
JUNE 23, 2017
Contrary to popular belief, Amazon’s biggest competitive advantage is not innovation. If you have a customer-centric culture, that cures a lot of ills,” Bezos said in an interview in 2013. Uncovering insight on what customers truly want and need is the last and only competitive advantage available to retail players today.
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