article thumbnail

Demonstrating socioeconomic impact – a historical perspective of ancient wisdom and modern challenges

Clarivate

It can become an onerous distraction: difficult to measure and rarely the main impetus behind research effort. As a result, he was given access to the ‘resources of the city’ – a city that made other military uses of his innovative research, although we weren’t there to check those metrics. In the third century B.C.E.,

article thumbnail

7 Key benefits to feedback loops, plus examples

BirdEye

A negative feedback loop measures overall satisfaction to create a positive experience for customers and reduce churn. First, verify that your methods of collecting feedback are consistent and measurable. Encourages continuous learning Businesses today must be continuously innovating to be successful.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Localz Close £2M Funding Round to Support Business Post-COVID

CSM Magazine

Localz will use the funding to further develop its product portfolio to support businesses with new safety measures and procedures as well as putting a customer-centric approach to services post-COVID. ” said Daniel Cardenas-Clark of Triple Point. Localz is used by RAC, HSS Hire, OVO Energy, Autoglass, Rentokil, and Woolworths.

Retail 52
article thumbnail

A Closer Look at MiFID II Recording Requirements

Avaya

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders. Recording Regulations: Raising the Bar.

article thumbnail

The Evolving Food Delivery Market

NetBase

While food delivery is nothing new, the Romans had their own version of take out as far back as 753 BC – online and mobile app ordering is a bit more recent, starting in 2004. Businesses wanting to stay ahead should be watching consumer and market intelligence for ways to innovate ahead of competitors on this one.

article thumbnail

Conversations with Clients: Ding Yi (Allen), Ant Financial, Part I

COPC

Being responsible for the deployment and innovation of the “datafication” and intellectualization of services, Allen and his team established a data-driven intelligent customer service approach which connects customers, services and products, which has achieved excellence in customer experience. We recognize that COPC Inc.

article thumbnail

Conversations with Clients: Ding Yi, Ant Financial, Part I

COPC

Being responsible for the deployment and innovation of the “datafication” and intellectualization of services, Allen and his team established a data-driven intelligent customer service approach which connects customers, services and products, which has achieved excellence in customer experience. We recognize that COPC Inc.