InMoment XI
MAY 2, 2024
It can be argued that reputation management for retail companies is more important than it is in any other industry. In retail, the power of the review is stronger than ever. These statistics are all fine and well, but how do you execute those strategies across your company? Respond to Reviews Asking for reviews is important.
InMoment XI
JANUARY 4, 2024
It can be argued that the customer experience is more important in retail than any other industry. The retail customer experience is also a complex one. In order to master the retail customer experience, you first need to understand the whats, the whys, and the hows. What is the Retail Customer Experience?
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InMoment XI
SEPTEMBER 29, 2022
For retail banks, and most organizations, collecting data is only half the battle in the world of customer experience. With so many ways to use customer data, we have picked 5 strategies for retail banks looking to leverage customer data. 5 Strategies for Retail Banks to Get the Most Out of Their Customer Data.
InMoment XI
NOVEMBER 23, 2021
Here are three elements for luxury retail brands’ to consider when closing the gap and delivering that premium level customer journey ! Knowing what’s working and what’s not in each type of experience can teach you how to create a smoother and more connected experience for customers.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!
Steve DiGioia
DECEMBER 16, 2019
Those working in the retail industry may have a different take on the holidays. Here’s how to be a better retail customer during the holidays. The retail clerk, cashier, stock boy, the person manning the “returns desk”, and even the security guard want their workday to be hassle-free too. Retail Workers.
InMoment XI
FEBRUARY 15, 2022
In 2022, modern retailers will face many challenges as the industry continues to recover from the global pandemic. During the unpredictable lockdown, retail brands were forced to transform their in-person experiences to digital ones. Simply removing checkout lines can save retail stores over $37.7
Speaker: DeAnna McIntosh, Retail Growth Strategist
The past three years have forever changed the retail landscape. So how can we drive innovation and uncover new sources of revenue in this challenging retail environment? Join DeAnna McIntosh, Retail Growth Strategist, for this idea-sparking session on how to reimagine and reinvigorate the retail business model.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Save your seat today! 📆️ November 1st, 2023 at 9:30am PT, 12:30pm ET, 5:30pm BST
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
Whether you're engaging with customers on their social media platforms or you're adopting a frictionless return policy, creating personalized experiences through an omnichannel e-commerce strategy is how to see growth in 2023 and beyond. The cool new innovations shaping the commerce industry.
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