Comm100
FEBRUARY 6, 2024
Gamification is quickly becoming part of our everyday lives. From fitness apps that turn exercise into a game to work environments that use game-like rewards, this concept is everywhere and still spreading its wings. In fact, the global gamification market size is projected to surpass $116.68 What is Gamification?
QuestionPro Audience
AUGUST 10, 2020
Market research has been around for long and has helped many industries grow by grabbing the right opportunities based solely on consumer feedback. Researchers today, take a more robust and superior approach to capture respondent feedback for market research. Select your respondents. Identify the right research target market.
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Lumoa
FEBRUARY 21, 2023
Primary Areas That Define the Impact of a VoC Program Sian Kerr shared the three key areas to consider when assessing the impact of a VoC or CX program: How Each Team Uses the Results Look at how individual teams can use the insights and feedback they get from customers. According to Kerr, the tactical side of things comes first.
CSM Magazine
APRIL 13, 2023
What’s more, online ethics training can also save companies time and money by avoiding any unethical situations; this form of exercise helps prevent people from making poor decisions that could lead to fines or litigation.
Playvox
JANUARY 5, 2022
But exercise moderation when it comes to on-camera meetings. It can deliver positive feedback on a client interaction, recognize an agent’s strengths, or simply express appreciation for their contributions to the team. Another fun way to recognize your team is through gamification. Ask for Feedback. ENJOYING THIS ARTICLE?
CX University
MAY 18, 2020
Here is the fourth and final set of observations… Issue 4: Companies need to learn from both direct and indirect feedback as fast as possible to improve the overall experience. The negative feedback will often be your most valuable. Building gamification into your experience helps people feel involved.
CX Journey
NOVEMBER 12, 2015
After initial warm-up exercises, it was interesting to see these volunteers express their customer insight challenges through Lego creations. The point of our exercise, where much went wrong – but that is the curse of the ‘live demo’ – was to design more fun ways for customers to give feedback.
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