3 Tips for Insurance CX Programs Looking to Collect Valuable CX Data
InMoment XI
MAY 3, 2022
So how do you collect the most valuable feedback from your customers? We have three tips for you to apply to your own CX strategies: Tip #1: It’s Time to Rethink the Voice of Customer. For example, many insurance CX programs survey with metric-based questions and get consistently high scores from customers.
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