5 ways to drive sustainable, well-rounded agent performance through gamification
NICE inContact
JUNE 29, 2021
Check out the “Contact Center Leader’s Guide to Gamification” eBook for more tips and tricks.
NICE inContact
JUNE 29, 2021
Check out the “Contact Center Leader’s Guide to Gamification” eBook for more tips and tricks.
Playvox
JANUARY 30, 2024
One strategy is incorporating gamification in the workplace. Implemented correctly, gamification can increase motivation and engagement. What is Gamification? Why Gamification? Gamification works well within a contact center environment because it leverages a number of game mechanics to keep agents engaged and focused.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Playvox
FEBRUARY 13, 2024
Gamification: Sometimes A Contact Center Can Be All Fun And Games Contact center gamification includes a range of tactics to incorporate friendly competition, recognition, and a sense of achievement. Gamification breaks up the daily routine while promoting team collaboration. The gamification software Kahoot!,
CSM Magazine
APRIL 15, 2021
These are fundamental questions that we set out to explore in our latest Recovery Accelerator Kit EBook , outlining a set of modern tools and templates for winning customer loyalty and growing market share post-COVID. Gamification – there are many ways to turn agents into brand ambassadors using your very own brand story.
Advertiser: Vanilla Forums
Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. Our eBook explains how, with topics like: What is gamification? The 3 pillars of a successful gamification strategy. How to use gamification to improve customers success outcomes.
ShepHyken
DECEMBER 5, 2022
In this guide nine operations leaders share their stories of transformation, and the positive impact gamification has had on their business. My Comment: Our friends at Centrical have just released an ebook about refining the employee experience (EX). The ebook is “gated,” so you will have to fill out the form to download the book.
Vonage
OCTOBER 22, 2015
Gamification. Traditionally used for rewarding customers, gamification can also be effectively used for employee recognition. Many employee gamification programs focus on the ‘employee of the month’. Find out how our gamification system, Motivate for Service , could help to keep your team motivated. Video and vines.
Let's personalize your content