Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024.

Management 52

Management Gamification ROI Trends 52

BirdEye

NOVEMBER 16, 2023

Do review marketing to attract more customers 3. Develop customized property management solutions 20. Develop real estate software solutions 27. Launch socially or environmentally relevant education initiatives This guide is your go-to resource for lead generation without overwhelming you.

Chatbots 111

Chatbots Social Media Consulting Financial 111

ChurnZero

AUGUST 11, 2020

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? Customer retention, along with new customer acquisition, has been challenging for most companies when the pandemic hit. The second quarter of 2020 was chaotic. Train to Listen. I’m sure you have too.

Customer Retention 97

Customer Retention Strategy Knowledge Base Chief Customer Officer 97

ProProfs Chat

MARCH 15, 2018

A strong and satisfied customer base is one of the most important factors for a business to reach new heights of success. If you lack strong customer base, it may become difficult for your organization to proceed further in this competitive market. Like Katherine Barchetti said, “Make a customer, not a sale”. What’s more?

Infographics 92

Infographics Sales Comparison Customer Base 92

Gainsight

SEPTEMBER 28, 2020

It is not uncommon for companies to transition customers to varying segments, especially during an economic downturn. The expectation to do more with less has companies reallocating and stretching internal resources. When companies examine re-segmentation, there is a set of customers that seem not to garner attention.

Resources 98

Resources NPS e-support Customers 98

BirdEye

MARCH 11, 2024

This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. When to use hashtags that’ll generate your dream customers? When to use hashtags that’ll generate your dream customers? Continue scrolling to discover more. Table of contents What are hashtags for business?

Social Media 72

Social Media Trends Analytics Connections 72

SurveySparrow

OCTOBER 14, 2021

But it should also be customized for the specific criteria for different roles. For example, a customer executive, job-wise, would have different evaluation criteria from those of a product analyst. #3. Having a supportive colleague is what every employee desires in the workplace. Create a form. 4) Teamwork. 5) Work Ethic. “I

Feedback 52

Feedback Meeting Employee Experience Examples 52