Hallmark Business Connections
MARCH 23, 2021
It’s messaging that touches consumers during any kind of life event that’s important to them, such as anniversaries and birthdays. Though it’s mainly appropriate for pet industry professionals, any service or product provider can use pet life event marketing. Stand Out With a Fresh Approach to Pet-Focused or Veterinary Marketing.
InMoment XI
NOVEMBER 20, 2023
As e-commerce becomes increasingly global and competitive, business leaders understand that technology can be a valuable tool in reconnecting with consumers. In particular, Artificial Intelligence (AI) has emerged as a powerful tool, revolutionizing the way companies understand and enhance the customer experience.
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Hello Customer
MAY 19, 2021
Organizations have multiple touchpoints which define their level of customer centricity. We think of touchpoints such as digital channels and salespeople, but many often forget the one that is perhaps the most important, the contact center. Customer Experts. Human channel.
Optimove
JUNE 1, 2023
At the heart of that low-key struggle is the cold hard truth that marketing touchpoints can become innumerable – not just in the figurative sense, but impossible to count, let alone quantify, measure and optimize. Instead, customers embark on a complex journey influenced by multiple touchpoints and channels.
GetFeedback
MAY 22, 2018
This is an optimal way to ensure relevancy and make sure the experience is fresh in the customer’s mind. Consumers are picky when it comes to how they spend their screen time. In fact, 69% of consumers are consuming media on their smartphones and that number is only growing. Identify the most important touchpoints.
Retently
APRIL 5, 2024
What sets an exceptional retail customer experience apart? It’s an environment where shoppers feel understood and valued at every touchpoint. Because in a market brimming with choices, the way customers feel about your business can set you apart. Why does this matter so much?
Kustomer
JUNE 7, 2022
If the events of this year taught those of us in the customer experience world anything, it’s that we can never stop innovating to be more customer-centric. The DTC Disruptor’s Secret Weapon: Intelligent CX Focused on the Whole Customer. If tickets aren’t the ticket, what is the secret to direct-to-consumer success today?
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