Brand Values, Customer Experience Management, Customers and Demo

Why Implement AI for Reputation Management?

BirdEye

SEPTEMBER 11, 2023

AI for reputation management involves leveraging advanced algorithms, machine learning, and NLP techniques across the post-sale customer journey to build your online reputation and improve customer experience without adding more resources. Watch the Free Demo Now. How does it impact your business?

Management

Management Brand Values Resources Social Media

5 Tips to Master Financial Services Online Reputation Management

BirdEye

SEPTEMBER 8, 2023

Reputation management manages the online reviews, addresses negative comments promptly, promotes positive content and ensures that the firm’s online presence aligns with its brand values and compliance requirements. Customer retention Retaining customers is as important as acquiring new ones.

Financial

Financial Tips Management Social Media

Why your business needs a social media manager

BirdEye

FEBRUARY 28, 2023

Social media has become a primary way for people to discover and purchase new products, which means hiring a dedicated social media manager can seriously benefit your business. The skills required for the role may include social media marketing, content creation, analytics, copywriting, customer service, and project management.

Social Media

Social Media Management Analytics Strategy

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

The Pragmatic Path to Composability: Creating Efficient Commerce Systems

MORE WEBINARS

Creating a marketing survey? Here are 80 questions you can use

BirdEye

SEPTEMBER 6, 2023

Knowing your customer is your business’s first and best competitive advantage. And that information comes from various sources, especially market research surveys, marketing surveys, and other customer surveys. Market survey questions can be about a company’s products or services, brand awareness, and customer experiences.

Survey

Survey Marketing Comparison NPS

How Do Luxury Brands Meet The Needs of Consumers Right Now?

NetBase

JULY 22, 2020

Many brands are still adjusting alongside the coronavirus, yet the social concerns of customers continue to evolve as well. Here, we’ll take a look at some of the some of the changes taking place in the market and what luxury brands are doing different to meet the needs of consumers right now. Louis Vuitton.

Consumers

Consumers Meeting Brands Ecommerce

The ultimate guide to brand salience

BirdEye

DECEMBER 26, 2023

But most struggle with the decision as they have no proof that customers will support it. But this can change if your business actively measures brand salience and takes steps to improve it. By monitoring customer signals and feedback, you can know your standing in the market and try to become the #1 choice against all odds.

Brands

Brands Social Media Competitive Advantage Analysis

Top 10 Benefits of AI in Customer Experience

SmartKarrot

FEBRUARY 2, 2021

Businesses are constantly on the lookout to pull in ways to enhance their customer experience. Technology has indeed played a big role in shifting this experience to an automated journey over a manual one. That is when AI Customer Experience comes into the picture and steals the trophy. Triggers Faster Responses.

Customer Experience

Customer Experience Effort Score Chatbots Wait Times

Acing business reputation management for stellar branding

BirdEye

DECEMBER 5, 2023

Have you ever wondered why people hesitate to buy something if there are no customer reviews? Did you even know that reviews older than three months might not be relevant for many customers? In fact, a significant 92% of customers read at least two reviews before making a purchasing decision. Yes, that’s true.

Brands

Brands Management Social Media Analytics

What Is Brand Perception, How to Measure It & 4 Examples

BirdEye

OCTOBER 5, 2023

Today’s marketplace is competitive and transparent, so managing brand perception isn't just important - it's imperative. The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience. This guide will uncover what your target audience thinks about your brand.

Examples

Examples Measurement Brands How To

Attract your dream customers with 40+ powerful hashtags for business

BirdEye

MARCH 11, 2024

This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. When to use hashtags that’ll generate your dream customers? How to create a memorable hashtag strategy for your brand? When to use hashtags that’ll generate your dream customers? Watch the Free Demo Now.

Social Media

Social Media Trends Analytics Connections

9 Questions you should ask to crack the code of social media reach

BirdEye

AUGUST 28, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Table of contents Q1: What is a social media reach? Reach is one of the most important social media metrics to measure because it helps you better understand your brand awareness. If your reach metrics grow, it means your brand awareness is growing.

Social Media

Social Media Metrics Measurement Multi-Channel

34 effective Instagram story ideas for businesses to use in 2024

BirdEye

MARCH 29, 2024

Customers are more likely to interact with your Stories if they have an engaging element like a “New post” or “Just dropped” sticker. Reshare UGC content User-generated content lends authenticity to your brand and helps you gain customer trust. You can also use this feature to conduct informal customer surveys on Instagram.

Social Media

Social Media Video Guidelines Feedback

Talk your way to the top with effective business communication

BirdEye

FEBRUARY 23, 2024

You can only have stellar customer communication through streamlined and effective business communication. Role of Birdeye’s Webchat platform in frictionless business communication: Birdeye’s AI-powered Webchat business communication software helps you convert web visitors into leads and, eventually customers. Watch the Free Demo Now.

Communication

Communication Multi-Channel Culture Social Media

Reputational Risk Explained: Effective Strategies to Build Trust and Credibility

BirdEye

OCTOBER 6, 2023

Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty. Customers, partners, investors, and the public shape how they feel about a company and its services. Watch the Free Demo Now.

Strategy

Strategy Social Media Airlines Software

Acing business reputation management for stellar branding

BirdEye

DECEMBER 5, 2023

Have you ever wondered why people hesitate to buy something if there are no customer reviews? Did you even know that reviews older than three months might not be relevant for many customers? In fact, a significant 92% of customers read at least two reviews before making a purchasing decision. Yes, that’s true.

Brands

Brands Management Social Media Analytics

Multi-location social media: Everything you need to know

BirdEye

FEBRUARY 12, 2024

In today’s digital era, showing up on social media isn’t just an option for brands — it’s a necessity. Engaging online offers unparalleled opportunities to connect with customers, build community, and showcase your brand’s personality and values. Watch the Free Demo Now.

Social Media

Social Media Multi-Channel Tips Brands

25 important social media questions, answered

BirdEye

JANUARY 11, 2023

What’s the best way to convert social media followers into customers? An effective way to convert social media followers into customers is to create valuable content and engaging experiences that convince followers to purchase your product or service. What are the benefits of social media for multi-location businesses?

Social Media

Social Media Multi-Channel Advertising Measurement

40+ carpet cleaning marketing ideas, strategies, tips & ads

BirdEye

DECEMBER 8, 2023

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. Carpet cleaning marketing is all about strategically promoting carpet cleaning services to attract customers and increase business visibility. Builds trust with positive customer reviews.

Tips

Tips Strategy Marketing Social Media

The complete guide to navigating social media advertising

BirdEye

APRIL 13, 2023

With social media ads, you can target specific demographics, interests, behaviors, and locations, making it a highly effective and efficient way to reach potential customers. By analyzing the performance of their ad campaigns, businesses gain insights into who their most valuable customers are.

Social Media

Social Media Advertising Video Fashion

Customer Experience Update

Why Implement AI for Reputation Management?

5 Tips to Master Financial Services Online Reputation Management

Webinars

Trending Sources

Why your business needs a social media manager

Webinars

Creating a marketing survey? Here are 80 questions you can use

How Do Luxury Brands Meet The Needs of Consumers Right Now?

The ultimate guide to brand salience

Top 10 Benefits of AI in Customer Experience

Acing business reputation management for stellar branding

What Is Brand Perception, How to Measure It & 4 Examples

Attract your dream customers with 40+ powerful hashtags for business

9 Questions you should ask to crack the code of social media reach

34 effective Instagram story ideas for businesses to use in 2024

Talk your way to the top with effective business communication

Reputational Risk Explained: Effective Strategies to Build Trust and Credibility

Acing business reputation management for stellar branding

Multi-location social media: Everything you need to know

25 important social media questions, answered

40+ carpet cleaning marketing ideas, strategies, tips & ads

The complete guide to navigating social media advertising

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