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K3 Acquires ViJi – Accelerating Strategy to ‘Change Retail for Good’

CSM Magazine

The combined solutions of K3 and Viji boost fashion and apparel brands to be more sustainable and ethical in their supply chain. critical software solutions, with a focus on fashion and apparel brands, today announced its acquisition of ViJi (Sas ). K3 , which provides business?critical Sustainability tops the agenda for 2022.

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The Customer-Centric Compass

CSM Magazine

As consumers, we are not merely transactional entities; we are individuals seeking experiences that resonate with us. Recognizing the pivotal role customer service plays in this quest is the first step towards a more rewarding consumer journey.

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Top 13 marketing channels for your business

BirdEye

And one of the first distinctions you’ll look for when choosing your channel is its ability to reach businesses versus consumers. Channels that help you reach businesses are called B2B (Business to Business) marketing channels, and those that help you reach direct consumers are called B2C (Business to Consumer). ” series.

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Inflection Spotting

C Space

Dan Sills is the producer of Outside In , a podcast that explores changes in business and consumer behavior and where the two converge. It’s well known that consumers (especially Millennials) care deeply that the companies they buy from share their values, ethics, and morals. by Robert Howie (C Space) Apparel Magazine.

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Ryanair descends to new lows in customer service ratings

Helen Dewdney

The consumer organisation Which? In September 2018 I wrote about Ryanair misleading customers on their consumer rights and again in December Landing in court with Ryanair (what you need to know about airlines and ADR too!). that the sporting apparel shop did not make them feel valued. Customers told Which?

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Most Returned Christmas Gifts Revealed

CSM Magazine

Latest data by B-Stock, a leading online secondary marketplace, showed that toys, speciality kitchen items, tools and women’s trendy apparel are the most returned items. “Already this Christmas, we have witnessed John Lewis removing the plastic toys from Christmas crackers and consumers switching to recyclable Christmas paper.

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How are retailers working to improve customer experience?

Eptica

There is a fascinating article in Forbes magazine in which customer experience consultant, Micah Solomon, and retail industry analyst, James Tenser, discuss this issue, highlighted four important trends: 1. consumers spent $1.5 If you show it your bolt; it will find you the wingnut that fits.

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