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Lysol’s COVID-19 Killer Wins Consumer Love

NetBase

And it’s winning consumer love, which is the name of game when it comes to marketing these days. Brands and consumers fighting price gouging and stockpiling. How a brand can stay one step ahead of their consumers, with consumer and market research. 66% of consumers say brand transparency is key to their support.

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How using data analytics in private equity can better inform portfolio strategies in a downturn

West Monroe

Still, not all dealmakers add data analytics capabilities to assess portfolio performance in real-time. Giants like PepsiCo have employed both strategies to great financial success and little pushback from consumers. billion by 2027. This means they have a significant incentive to purchase vast quantities of consumer data.

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The Gig Economy is Paving the Way for Agile Customer Service

TechSee

These gigs are often created to meet consumer demand via the real-time delivery of services. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. consumers saying they have required technician assistance during the COVID-19. There is no doubt that the gig economy is growing.

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4 Point of Sale (POS) Trends to Look for in 2023

CSM Magazine

The modern POS system goes beyond sales processing capabilities and offers the following advanced features: Reporting and Analytics Mobile POS Abilities Contactless Payment Options E-Commerce Integrations In short, POS solutions work as a central hub for your business operations. billion by 2027.

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Performance Analytics and Reporting Data-driven insights are invaluable for optimizing your customer service operations. Look for contact center solutions that offer advanced analytics and reporting capabilities.

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Guest Post: Understanding Digital Customer Experience in Retail Industry

ShepHyken

Did you know that 70% of consumers have stopped doing business with a brand following a poor customer experience? It helps in the identification of the right products for the targeted consumer segment. . Retailers must keep up with consumer demands for new channels, faster service, and a more seamless experience.

Retail 75
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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Performance Analytics and Reporting Data-driven insights are invaluable for optimizing your customer service operations. Look for contact center solutions that offer advanced analytics and reporting capabilities.