Perceptive

FEBRUARY 4, 2021

For comparison, in 2018 and 2019 New Zealand only saw 4.1% And while Paymark’s spending data over Christmas shows other regions have recovered, it’s clear that Otago is still suffering from the dual loss of its tourism and tertiary education industries, which were hit particularly hard by Covid-19.

Tourism 52

Tourism Sports Retail Survey 52

NetBase

DECEMBER 3, 2018

Wondering how European Hotel Chains fared in 2018 and what to expect in 2019? Our 2018 European Hotel Chain Social Sentiment Report offers that and more, sharing insight around trends and trouble spots, while offering tactics top brands employ on social media to stay ahead of competitors and sentiment shared around 21 of them.

Hotels 45

Hotels Report Travel Tourism 45

Helen Dewdney

JULY 12, 2019

4) Good weather last year with a long heatwave was good news for tourism in the UK but not for travel companies as people chose to holiday at home rather than going abroad. And since July 2018 protections for these consumers improved with the Package Travel and Linked Travel Arrangements 2018.

Travel 36

Travel Tourism Hotels Financial 36

QuestionPro Audience

AUGUST 9, 2018

Amid low unemployment rates, travel and tourism is still one of the world’s fastest growing sectors, with bookings hitting close to $1.6 trillion in 2017 , and expected to continue to grow in 2018. Read our infographic below to learn more about 2018’s travel trends. Did you take a summer getaway this year?

Travel 191

Travel Trends Tourism Infographics 191

C Space

JUNE 2, 2020

Foot Locker has long been a staple of the mall, with an estimated 80% of its stores being located in malls as of 2018. The researchers say that destinations, hotels and resorts would benefit from including explicit safety messaging in their advertising as lockdown lifts and the tourism industry re-open in many countries.

Brands 52

Brands Travel Hotels Retail 52

Helen Dewdney

APRIL 17, 2020

Under The Package Travel and Linked Travel Arrangements Regulations 2018 you are entitled to the full refund within 14 days. This is to the detriment of customers and the whole travel and tourism sector, at a time when co-operation is essential.”. What does the law say? Where is the airline regulator, CAA in all of this?

Travel 64

Travel Airlines Government Guidelines 64

Helen Dewdney

APRIL 17, 2020

Under The Package Travel and Linked Travel Arrangements Regulations 2018 you are entitled to the full refund within 14 days. This is to the detriment of customers and the whole travel and tourism sector, at a time when co-operation is essential.”. What does the law say? Where is the airline regulator, CAA in all of this?

Travel 64

Travel Airlines Government Guidelines 64

Storyminers

JULY 6, 2020

After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. Temkin Group was acquired by Qualtrics in October, 2018. Ian’s first book, ‘Customer What, the honest and practical guide to customer experience’ was published in April 2018.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. Temkin Group was acquired by Qualtrics in October, 2018. Ian’s first book, ‘Customer What, the honest and practical guide to customer experience’ was published in April 2018.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SmartMessage Blog

NOVEMBER 20, 2019

Before diving into this, let’s remember that live chat software has a 73% satisfaction rate as a way for customers to interact with businesses ( G2’s Facebook Chatbots Guide, 2018 ). Tourism and Travel. Finance and Banking. In the first year, the bot has helped JPMorgan spare more than 360,000 hours of labor.

Chatbots 49

Chatbots Tourism Banking Abandon Rate 49

SurveySensum

JULY 14, 2020

She is the first Certified Customer Experience Professional (CCXP) in Yorkshire in 2018 and has experience in both large-scale multi-site, multi-channel operations, and smaller, entrepreneurial businesses. She has spent 27 years in senior roles at British Airways prior to founding her company, Sentio-B, a CX consulting firm in 2018.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

C Space

JULY 28, 2020

LVMH , recognized as one of the most resilient groups in luxury, said that the drop in tourism to Europe had put pressure on its business there too. Other luxury players are likely to report steep declines from declines in tourism. “We found significant drops in the tourist business in Europe in the order of 90%.”

Brands 52

Brands Tourism Advertising Fashion 52

Grade.us

NOVEMBER 19, 2019

In 2018, TripAdvisor generated 730 million user reviews and opinions across 8 million listings covering a variety of industries, including restaurants, hotels, vacation rentals and attractions. What about revenue? Last year, TripAdvisor generated $1.6 Restaurant listing guidelines.

How To 31

How To Hotels Travel Guidelines 31

Wired and Dangerous

MAY 6, 2021

The new OA framework with a longer period is expected to open up more opportunities to the private sector to invest in the countrys airport development activities and subsequently contribute to Malaysia economic growth through the tourism industry and foreign investments [link]. AppleCare is transferable!

Consulting 91

Consulting Government e-support Software 91

C Space

OCTOBER 12, 2020

The company announced a $1 billion investment to build a New York City campus in Hudson Square in 2018 and proposed a 40-acre mixed-use area in Mountain View in September. While there will be 5,900 residential “dwelling units” and 500,000 gross square feet for things like retail stores, restaurants, and cultural centers, there will be 7.3

Brands 40

Brands Travel e-support Hotels 40

Comm100

FEBRUARY 6, 2018

All data is the most recent information available as of the beginning of 2018. Travel and Tourism. Emerald ISO Travel Solutions : A CRM that meets the needs of the tourism market, providing campaign management systems, complaint management, brochure fulfillment and more. Free Download] Live Chat Benchmark Report 2018.

Software 104

Software Customer Engagement Engagement Omni-Channel 104