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The No-Fail Social Media Strategy to Convert Extra Leads to Sales

CSM Magazine

Social media is the perfect channel for nurturing and converting leads into paying customers. In fact, studies have shown that 40% of customers use social media platforms to search brands and products, and that Gen Z and Millennials consider social media the most relevant advertising channel.

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Enterprise Chat Software: Understanding its Role & Benefits to Boost Your Business

ProProfs Chat

Ever wondered what leads to such a result? Even with the perfect marketing strategy in place, you get visitors on the website. And, are your strategies effective enough to shape their purchasing journey? Brands are empowered to convert every interaction with the prospective customer into a memorable experience.

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How to Measure Customer Satisfaction

ProProfs Chat

Managing customer satisfaction keeps businesses on their toes, trying out different strategies to catch the pulse of the customer. The chances of selling to an existing satisfied customer are 60-70% while for a new lead the chances are 5-20%. What is Customer Satisfaction? Did you know? Why Should You Measure Customer Satisfaction?

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9 Strategies to Improve Customer Retention Rate in 2023

SurveySensum

This shows the high cost of customer acquisition and how, at times, businesses fail to recoup their initial investment. There are two companies A and B having similar numbers of customers and both want to increase their business. Unfortunately, the campaign only yielded two customers, generating a total of $50 in business.

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How to write a business plan, examples, and a free template

BirdEye

In this article, we’ll share strategies and tips on how to write a business plan that will help launch your new business in the right direction. In this article, we’ll share strategies and tips on how to write a business plan that will help launch your new business in the right direction. Table of contents What is a business plan?

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10 Ways to Build Customer Centric Organization

ProProfs Chat

For decades, companies of all sizes across the globe have been working on their customer centric business strategy. For decades, companies of all sizes across the globe have been working on their customer centric business strategy. Or perhaps, their strategies may not be adequately supported by systems and technology.

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11 Live Chat Mistakes You’re Making and How to Avoid Them

ProProfs Chat

Failing to Take Regular Follow-Ups After Support Process. Apparently, 79% of businesses prefer to use live chat at their website instead of email (61%), phone (44%), and social media (48%) platforms to communicate with customers for instant support. Plus, you can skip those long calls too. The tool leaves no room for complaints.

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