How to Use CX Metrics to Find Bottlenecks to Product Led Growth
InMoment XI
JUNE 14, 2022
We are all competing in the End User Era now. Investor Blake Bartlett coined the term “ End User Era ” to capture an important shift that is happening on an organizational level across industries: “Today, software just shows up in the workplace unannounced. Net Promoter Score (NPS): Loyalty and More.
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