Customer relationships Lifetime Customer Sales Strategy 
Totango
FEBRUARY 26, 2019
New customers need to see how your product or service makes a difference in their lives, and they need to see evidence of this value soon. Make sure you use customer onboarding strategies to retain new customers, starting with teaching them how to use every feature of your product. 6: Check in With Your Customers.
ShepHyken
AUGUST 30, 2019
This week we feature an article by Lukas Sitar who writes about growing and sustaining customer lifetime value for the entire customer cycle. While many marketers look at metrics like conversion rates, net profit per sale, average value of a lead, and average customer order, they often overlook their customer lifetime value.
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LiveChat
OCTOBER 5, 2015
You probably caught yourself thinking that star sales performers were born to do it. Because the best ones in sale have practiced their skills for years until they mastered them. Todd identified the sales skills in four different areas : personal, relational, professional and return on investment. I’m not surprised.
Totango
FEBRUARY 28, 2019
It’s the point when the promises of the sale and the lessons from the onboarding process are leveraged into everyday value. The adoption phase is your opportunity to nurture your customer relationship and establish a recurring revenue cycle driven by a commitment to customer growth. Here’s the breakdown: Onboarding.
Totango
SEPTEMBER 19, 2019
You need customer data to track progress toward goals, deliver on promises, and continually upgrade your product. Doing so will help you raise satisfaction rates and cultivate lifetime customers. Customer-centric uses of data help ensure every employee knows their role and what information to gather.
LiveChat
DECEMBER 9, 2016
Falling in love is the easiest part of any relationship. So, what do you do to keep your customers engaged over the years ? Customer engagement strategies. Customer engagement is the process of actively nurturing and managing relationships with customers. Maintaining it, that’s a different story.
CSM Magazine
AUGUST 10, 2017
From the features you would like on a new toaster, to what makes you watch a new movie or box set, to what to call your Christmas Sandwich – customers are massively powerful brand touchstones. What used to be perceived as customer survey spam can now be really engaging and help brands to grow relationships. Possibly not.
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