C Space

MARCH 12, 2020

Though it’s hard to imagine that demand travel for tourism or to visit family and friends will disappear, the switch to remote work and teleconferences during the coronavirus outbreak has shown that in-person meetings aren’t essential and could dramatically affect business travel.

Tourism 59

Tourism Travel Sales Government 59

Think Customers

APRIL 20, 2016

Although it was a short trip, it gave me a glimpse into a well-oiled tourism engine that companies should aspire to. Hospitality and travel companies could learn a lot from Iceland in terms of creating a frictionless guest experience. I recently visited Iceland's capital, Reykjavik, for a four-day vacation. 1to1Media.com/weblog.

Tourism 40

Tourism Guest Experience Hospitality Travel 40

Customer Guru

AUGUST 21, 2018

John is an “Ex-Disney Guy” and Customer Experience Coach. He is a leading contributor to Tourism, Hospitality and Service Industries alike. John is consistently helping his clients create a magical customer experience like Disney. She is a world-reknowned author, professional speaker and a customer experience consultant.

Customer Experience 115

Customer Experience Customer Journeys Consulting Customer Experience Professionals 115

Avaya

MAY 18, 2016

Economies, cultures and even digital adoption vary widely across the region, yet trade, cooperation and tourism continue to prosper. Information silos create a disjointed view of the customer and, as a result, service falters and the company becomes blind to up- and cross-sell opportunities. Automation will drive innovation.

Connections 40

Connections Tourism Competitive Advantage Omni-Channel 40

Storyminers

JULY 6, 2020

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. How will customers engage with the new experience you roll out? Travelers are more likely to take last-minute trips. What will the new iteration look like as a result?

Guest Experience 49

Guest Experience Trends Tips Hotels 49

Storyminers

JULY 6, 2020

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SmartKarrot

DECEMBER 22, 2020

Apply here: [link] Role: Customer Success Director Location: Sydney, New South Wales, Australia Organization: Smart Talent Group As a Customer Success Director, you will be responsible for the development & establishment of a scalable function and Leading change.

Customer Success 10

Customer Success Tourism Case Study Roadmap 10

Magellan Solutions

JULY 5, 2021

Helpware also builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. Big Outsource is a BPO company that offers assistance from Customer Engagement to Multimedia and Creative service. Travel and Tourism. Big Outsource. Automotive. Fast-moving consumer goods.

Call Center 40

Call Center Company Omni-Channel e-support 40

SurveySensum

JULY 14, 2020

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Magellan Solutions

FEBRUARY 24, 2022

Travel & Tourism. $ To boost customer engagement and grow your client’s base, their personnel go through months of cross-training in telemarketing, sales lead generation, and demand development. Cost per Lead on Average. Finance. $ Technology. $ Healthcare. $ Manufacturing. $ Education. $ Telecom. $ Marketing. $

Social Media 40

Social Media B2B B2C Sales 40