Beyond Philosophy
MAY 25, 2016
Now, Verizon is learning firsthand the cost of not having a strong culture of employee engagement—in actual dollars and sense. Therefore, you need to create a culture that makes the employees feel happy and pleased with what they are doing. When you have this type of environment, you create a culture that fosters employee engagement.
Magellan Solutions
MAY 3, 2022
AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. What sets the Philippines apart from other countries is its close cultural ties with the West, its accent, and the cost of labor.
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CSM Magazine
AUGUST 1, 2017
This has resulted in a more customer centric culture. With repeat purchases, upgrades, continued good service and of course value for money – and from May 2018 data consent. Customer Service is often the first port of call when the relationship has steered off course or a simple query triggers a call. Consent Audit.
Magellan Solutions
MAY 6, 2020
AT&T is a telecommunications company specializing in phone and internet services, wireless and data communications, IP-based and satellite television, telecommunications equipment, and security services. What sets the Philippines apart from other countries is its close cultural ties with the West, its accent, and the cost of labor.
PeopleMetrics
JANUARY 12, 2015
If you start your journey without a clear direction, you’ll likely veer off course. Another client, a wireless communications provider, has decided that to bump up their Net Promoter Score (NPS) and reach their best-in-class goals, they should focus on lowering their number of detractors. Step 2: Choose your metrics.
Hero Digital
AUGUST 5, 2019
Job security is important, and many B2B organizations have created cultures (whether intentional or not) that discourage original thinking and punish experiments that don’t produce optimal results. AN UNCONVENTIONAL APPROACH TO EDUCATING B2B MARKETERS ABOUT PERSONALIZED VIDEO (USING PERSONALIZED VIDEO, OF COURSE). No judgement.
Pretium Solutions
FEBRUARY 28, 2012
In the course of their discussion , they spoke about how organizations must focus their efforts on catering to those most profitable customers that have proven their customer loyalty to the organization through repeat purchases and high Net Promoter Scores. The wireless and broadband industries illustrate this point.
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