3 Costly Points of Failure in Omnichannel Customer Experience and How to Fix Them
TechSee
JUNE 9, 2022
Providing a digital, omnichannel customer experience is a clear imperative. per contact compared to live channels which cost an average of $8.01 A majority (77%) of consumers are willing to provide more information if they will receive a more personalized, faster and value driven experience. per contact. Conclusion.
Let's personalize your content