Retail Reputation Management: Shop Strategies for Customer Retention
InMoment XI
MAY 2, 2024
Whether you are a local shop, regional staple, or nationwide brand, reputation management is one of the most important marketing strategies you need to master to ensure brand success. Almost all consumers, 95% to be exact, will read an online review before purchasing a product. In retail, the power of the review is stronger than ever.
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