SmartMessage Blog
JUNE 6, 2023
The secret of success in the world of marketing is good communication with the target audience. Marketing activities without a strong communication strategy are far from producing the expected results. What is Marketing Communication? What Are the Characteristics of Marketing Communications?
Lumoa
MAY 5, 2022
The first step is to understand the current situation and how strategic work with CX can provide future ROI. How to develop and implement a Customer Experience strategy? Developing CX leadership requires collaboration and communication with customers, employees, and partners.
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Comm100
MAY 4, 2022
While telephone and email were once the go-to support channels, today’s members now expect more. In this article, you’ll see why credit union digital transformation must be a priority and how credit unions can accelerate their digital transformation with the introduction of digital customer engagement software and tools.
SmartMessage Blog
JUNE 1, 2023
The secret of success in the world of marketing is good communication with the target audience. Marketing activities without a strong communication strategy are far from producing the expected results. What is Marketing Communication? What Are the Characteristics of Marketing Communications?
Lumoa
NOVEMBER 17, 2022
The evolution of customer experience in e-commerce has grown exponentially since the pandemic making customer experience more important than ever. E-commerce sales are now projected to reach $7.4 Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX.
Comm100
MARCH 2, 2022
To deliver on this expectation, member support is key. Through direct communication with individual members, credit unions can show their genuine care and interest in them. However, to do so in today’s digital-first world, traditional communication is no longer enough. Table of contents. Current members are ‘phygital’.
PeopleMetrics
MAY 13, 2020
As the world of work continues to change in the face of the COVID-19 pandemic, communication skills are increasingly seen as the crucial glue that holds a company together. Working remotely , uncertainty in the workplace and disconnection from colleagues mean that communication in the workplace must be more effective than ever.
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