How to Get More Customer Testimonials and Case Studies Using NPS Surveys?
SurveySparrow
APRIL 26, 2020
Net Promoter Score (NPS) is a benchmark for customer satisfaction and has the ability to predict business growth. Please find the NPS question below: “How likely are you to recommend our product or service to your friends or family?”. Why should you use NPS? Calculating NPS is fairly simple.
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