BirdEye

OCTOBER 5, 2023

Understanding how the target audience sees your brand gives you the power to shape that perception. A positive image adds to your brand equity. And that influences the customer’s purchasing decisions. The result is higher sales and revenue. How to measure brand perception? Watch the Free Demo Now.

Examples 62

Examples Measurement Brands How To 62

BirdEye

OCTOBER 6, 2023

FAQs on reputational risks Improve your online reputation management with Birdeye What is reputational risk? Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty. Nike sales fell.

Strategy 57

Strategy Social Media Airlines Software 57

BirdEye

DECEMBER 5, 2023

A well-managed reputation often means you’re seen as reliable and caring about your customers. Higher revenue Businesses with strong online reputations are likely to attract more customers, leading to increased sales. Studies have shown that customer reviews can produce an average increase in sales revenue of about 18%.

Brands 62

Brands Management Social Media Analytics 62

BirdEye

FEBRUARY 23, 2024

Watch the Free Demo Now. See Pricing FREE DEMO External communication External communication serves as the organization’s voice in the wider world, encompassing interactions with customers, suppliers, investors, and the public. Influencing consumer behavior and driving sales.

Communication 62

Communication Multi-Channel Culture Social Media 62

SmartKarrot

FEBRUARY 2, 2021

Adding 24×7 available chatbots render the customer immediate assistance and help in augmenting the brand value too. Just in case, the chatbot cannot resolve the customer’s concern in one go, it deflects the issue to a human agent. Reduces Churn Rate. Personalizes Interactions.

Customer Experience 8

Customer Experience Effort Score Chatbots Wait Times 8

BirdEye

JANUARY 11, 2023

Also, since social media activities can be tracked and measured on most platforms, multi-location businesses can gain valuable insights into how effective their campaigns are as well as which locations are driving the most engagement and/or sales. Before typing, take a deep breath and remind yourself of your brand values and principles.

Social Media 98

Social Media Multi-Channel Advertising Measurement 98

BirdEye

MARCH 11, 2024

Pro-tip: Use hashtags to align your brand with social causes or movements, showing your brand's values and connecting with users who share those values. Watch the Free Demo Now. See Pricing FREE DEMO 4. Do hashtags increase sales? Do people use hashtags? Let Birdeye work for you!

Social Media 70

Social Media Trends Analytics Connections 70

BirdEye

APRIL 13, 2023

They prove to be an effective solution to build brand awareness, drive traffic, generate leads, and increase sales through targeted and measurable campaigns on social media. They are great for businesses looking to drive sales and showcase their products to their target audience. Why invest in social media advertising?

Social Media 98

Social Media Advertising Video Fashion 98

BirdEye

DECEMBER 8, 2023

Watch the Free Demo Now. To further elevate your efforts, consider pairing the most relevant Birdeye platform with your CRM to improve your online reputation management and boost your sales. The post 40+ carpet cleaning marketing ideas, strategies, tips & ads appeared first on Birdeye Customer Experience Management.

Tips 57

Tips Strategy Marketing Social Media 57