Remove alternatives
article thumbnail

Alternative Sub Vendors and Holiday Purchasing Trends

IntouchInsight

With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite warm beverage and catch up on some of the latest bite-size data from Intouch Insight’s consumer Flash Points.

Trends 334
article thumbnail

Navigating 7 Qualtrics Alternatives: Find Your Survey Companion in 2024

Retently

In search of Qualtrics alternatives? While Qualtrics is often the go-to choice for many seeking robust survey solutions, businesses and researchers are casting their nets wider in the search for alternatives. Budget constraints can lead you to seek alternatives that offer better value for money without compromising essential features.

Survey 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why NPS doesn’t work any more, and what’s the alternative?

eglobalis

Why NPS doesn't work any more, and what's the alternative ? The post Why NPS doesn’t work any more, and what’s the alternative? appeared first on Eglobalis.

NPS 104
article thumbnail

Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

What is it that’s making you look for a Customer Thermometer Alternative? The team and I spent a whole day finding the best alternatives to this customer feedback platform. Why look for a Customer Thermometer Alternative? It’s not the list of alternatives we’re gonna talk about.

article thumbnail

To Text or To Talk? Understanding Customer Care Preferences for Voice and Digital Channels

Based on a recent Harris Poll, learn why consumers choose one channel over another, and how common frustrations with specific channels drive consumers to pick alternatives. As customer care channels continue to evolve and expand, there’s been a lot of debate about which channels customers actually prefer to interact with brands.

article thumbnail

12 Best Intercom Alternatives & Competitors Heading Into 2024

Kustomer

But there’s a reason why you’re here browsing this list of the best Intercom alternatives , likely because Intercom isn’t checking off all the requirements you need in a customer engagement platform. Why consider an alternative to Intercom? What to look for in an Intercom alternative ? Completely unacceptable.”

article thumbnail

Alternative for CES – Emotional Value Index®

Feedbackly

EVI® – An Alternative to CES Emotional Value Index (EVI®) is a CX metric that measures emotional experience. EVI® is a better alternative to CES when it comes to versatility. The post Alternative for CES – Emotional Value Index® appeared first on Feedbackly. Is EVI® Better than CES?

article thumbnail

3 Sizzling Ways to Warm up Cold Calls

Dig into this eBook to find out how to make cold calling a thing of the past with: Powerful sales engagement and automation Insights, signals, and deep prospect research Alternative touchpoints that keep the conversation alive

article thumbnail

The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.