2020 Employee Experience Measurement Roadmap 
PeopleMetrics
FEBRUARY 25, 2021
PeopleMetrics Experience Management Platform Roadmap Preview. We highlight: Features we added in 2020. Learn about the latest changes to PeopleMetrics and how they affect your team. This is a special look at what’s coming soon and what’s recently launched. The new features we're adding this year. Watch on YouTube. ? ? ?.
Qualtrics
FEBRUARY 4, 2021
IT leaders now have a critical opportunity to take center stage in designing and improving employee experiences. Yet well before 2020, technology was already enabling a hybrid ‘Work From Anywhere’ culture. The most obvious IT problem in 2020 was, “How can we get everybody working remotely, immediately?” Here's how.
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Think Customers
DECEMBER 13, 2021
In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience?
delighted
DECEMBER 14, 2020
2020 required many companies to pivot their internal and external customer processes to provide convenience and safety. Switching to a more virtual world has sparked the need for customer feedback on updated customer experience (CX) strategies to ensure that all adjustments are as friction-free as possible.
Qualtrics
FEBRUARY 18, 2020
As you plan out your days at X4, here’s a look at some of the sessions we recommend to help you come away from the event with all the inspiration and practical tips you need to take your market research programs to new heights in 2020. Join Juliana Holterhaus to explore 5 things any business can do to make digital a breakthrough experience.
SurveyGizmo
JULY 23, 2018
With nearly 90 percent of organizations projected by Gartner to compete solely on the basis of experience by 2020, factors that negatively impact experience must remain a top business priority. One experience cannot be truly successful without the success of the other. Effects of workplace bullying on customers.
Qualtrics
MARCH 30, 2021
In 2020’s Diversity Wins , for example, McKinsey discuss the progress of hundreds of companies they’ve been tracking since 2014. To create a roadmap towards your DEI goals, you need consensus about the starting point. Investment is often huge but measurable results don’t follow. But too often, DEI initiatives splutter and stall.
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