CSM Magazine

MARCH 27, 2024

.” D2 Facilities implemented the BigChange system to replace previous electronic workforce management packages which were failing to keep up with changing requirements and were becoming increasingly expensive.

Management 52

Management Customer Relationship Management CRM System 52

CSM Magazine

MARCH 14, 2024

Using the BigChange job management system, which incorporates a tools mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management , and business intelligence in one system, Green Spark has embraced technology to support sustainable business growth.

Management 52

Management CRM e-support Customer Relationship Management 52

Calabrio

JANUARY 12, 2020

It came as no surprise to me when the Minneapolis Saint Paul Business Journal selected Calabrio’s very own Jenny Kray as a 2019 honoree for its prestigious “CFO of the Year” award. The only thing that bewildered me was why it took so long! Which leads me to my next point….

Financial 130

Financial Exercises Software Contact Center 130

CSM Magazine

OCTOBER 2, 2023

BigChange is an all-in-one job management system that typically replaces a series of separate systems. It incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management and business intelligence.

Software 59

Software Customer Relationship Management CRM System 59

CSM Magazine

MARCH 19, 2024

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management system that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Customer Relationship Management 52

Customer Relationship Management CRM Innovation System 52

CSM Magazine

MARCH 7, 2024

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management system that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Automotive 52

Automotive Customer Relationship Management CRM System 52

CSM Magazine

OCTOBER 19, 2023

Part of the BigChange job management system, the new feature is used to alert drivers as they approach a zone. The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50.

Customer Relationship Management 52

Customer Relationship Management CRM System Innovation 52

CSM Magazine

JULY 17, 2023

The dashboards receive live data from across the business, including job updates from field operatives equipped with mobile devices, giving managers and staff complete visibility of all aspects of the business. As a cloud-based system, BigChange can be accessed anywhere through any internet-connected device.

Analytics 52

Analytics Customer Relationship Management CRM System 52

CSM Magazine

NOVEMBER 8, 2018

The Digital Excellence Research Summary Report 2019 is no different. The general market outlook for 2019 is also very encouraging. As its readers have now come to expect, the report typically blends valuable insight, ideas and inspiration with a glimpse into some of the areas where greater value could be added.

Report 40

Report CRM Software System 40

CSM Magazine

SEPTEMBER 6, 2023

The portal provides a transparent, easy-to-access and real-time view of all jobs and finances; it’s exactly what their customers want.” ” The new Customer Dashboard is part of the BigChange job management system which incorporates a mobile workforce app.,

Customer Relationship Management 52

Customer Relationship Management CRM System Innovation 52

CSM Magazine

JANUARY 12, 2024

” Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management , and business intelligence tools in one system, Lothian has virtually eliminated paper from its installation and service operation.

CRM 52

CRM Customer Relationship Management System Travel 52

CSM Magazine

OCTOBER 5, 2023

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management system that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

System 59

System CRM Customer Relationship Management Report 59

CSM Magazine

NOVEMBER 30, 2023

” Since implementing BigChange, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management, and business intelligence tools, Burry has seen its business increasingly grow.

Customer Relationship Management 52

Customer Relationship Management CRM System Report 52

CSM Magazine

SEPTEMBER 21, 2023

. “We have all but eliminated paper from our mobile operation and this has improved the speed with which we can react to changing schedules, the quality of the service we provide to our customers and the efficiency of engineers working on the ground.”

Management 59

Management Customer Relationship Management CRM Fashion 59

CSM Magazine

JUNE 22, 2023

In the first 4 months of use, BigChange customers using the tool have saved over £1.2million; cutting 6.4 BigChange provides an end-to-end job management system incorporating customer relationship management (CRM), job scheduling, live tracking, mobile app, financial management, and business intelligence.

Travel 52

Travel Customer Relationship Management CRM System 52

Calabrio

NOVEMBER 8, 2019

Paul Business Journal selected Calabrio’s very own Jenny Kray as a 2019 honoree for its prestigious “CFO of the Year” award. Jenny also lent her pragmatic viewpoint to Calabrio’s platform integration and buy-versus-build M&A strategies, which helped us more than double our recurring revenue from 2016 to 2019.

Financial 100

Financial Exercises Software Contact Center 100

CSM Magazine

AUGUST 7, 2023

Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , has meant that Crucial has been virtually paper free for more than 6 years.

System 52

System Management Customer Relationship Management CRM 52

CSM Magazine

NOVEMBER 14, 2023

.” EB Gas has now armed all field staff with a mix of mobile phones and tablets in order to access the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management and business intelligence tools, in one system.

CRM 52

CRM Customer Relationship Management System Resources 52

CSM Magazine

FEBRUARY 7, 2024

With BigChange JBC now have a single system incorporating a mobile workforce app, customer relationship management (CRM), job scheduling, and live tracking. “For the first time JBC has company-wide visibility, in real-time, of the service operations,” says Sonny Barnes, JBC’s General Manager.

Industry 52

Industry Customer Relationship Management CRM System 52

CSM Magazine

JULY 10, 2023

Since rolling out the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM, job scheduling , live tracking , job finance and business intelligence , Hodge Clemco has quickly re-engineered many of its workflows.

Customer Relationship Management 52

Customer Relationship Management CRM System Innovation 52

CSM Magazine

SEPTEMBER 28, 2023

Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management and business intelligence tools, FSE UK has created end-to-end digital workflows.

Customer Relationship Management 59

Customer Relationship Management CRM Hospitality System 59

SurveySparrow

APRIL 10, 2019

Or is it because your current system to manage your clients has proved to be dysfunctional? A customer relationship management app or software can be called as the nuclear of any business. Be it small or large, your company needs a CRM app to deliver a seamless customer experience. Customer Feedback !

CRM 76

CRM Software Sales System 76

CSM Magazine

JUNE 9, 2023

Using the BigChange job management system, which incorporates customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , ASE Autogate can now plan routine maintenance and service appointments up to a year in advance.

CRM 52

CRM Customer Relationship Management Resources System 52

CSM Magazine

DECEMBER 15, 2022

Chicago Glass has also introduced an Architectural Spraying Division to repair damaged metal framework on-site for its trade customers. From initial enquires logged in the CRM, quote production with customised documents, to the management of the enquiry, the sales process has been transformed with all information in one place.

CRM 52

CRM Customer Relationship Management System Resources 52

CSM Magazine

NOVEMBER 22, 2023

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management system that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Customer Relationship Management 52

Customer Relationship Management Banking System CRM 52

CSM Magazine

JULY 26, 2022

” Using the BigChange job management platform , which incorporates customer relationship management (CRM), job scheduling , live tracking , field resource management , job finance and business intelligence in one simple to use and easy to integrate platform, Greenskape has transformed its business management.

Company 59

Company Customer Relationship Management CRM Innovation 59

CSM Magazine

JULY 6, 2022

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. Envirocare has received 11 consecutive RoSPA Gold Awards for health and safety and prides itself on the quality of care it delivers.

Customer Relationship Management 59

Customer Relationship Management CRM System Resources 59

CSM Magazine

FEBRUARY 23, 2023

The BigChange job management system, which incorporates customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , in one simple to use and easy to integrate solution has transformed the way Future manages its mobile operation.

Groups 52

Groups Management Customer Relationship Management CRM 52

MyCustomer

MAY 15, 2019

16th May 2019. Exactly when the conversation around customer relationship management (CRM) transformed into customer experience (CX) is up for debate, but. Co-founder and managing partner.

Trends 52

Trends Customer Relationship Management CRM Customer relationships 52

CSM Magazine

MARCH 1, 2022

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Customer Relationship Management 52

Customer Relationship Management CRM Financial Innovation 52

CSM Magazine

FEBRUARY 11, 2022

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Innovation 52

Innovation CRM Customer Relationship Management Financial 52

CSM Magazine

JANUARY 10, 2023

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50.

Customer Relationship Management 52

Customer Relationship Management CRM System Innovation 52

CSM Magazine

MARCH 22, 2023

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. . “BigChange offered everything we needed, and more, in a single, easy to implement, easy to use system.”

Customer Relationship Management 52

Customer Relationship Management CRM System Resources 52

ShepHyken

DECEMBER 9, 2022

A study by Aspect Software found that companies that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates compared to companies that don’t. . A contact center CRM is a customer relationship management system that’s designed specifically for contact centers.

Customer Journeys 122

Customer Journeys Brands Sales Contact Center 122

CSM Magazine

MARCH 8, 2023

From real-time tracking to financial management, vehicle checks to dynamic communications, BigChange supports all aspects of the business giving us complete visibility and the capacity to capture, record and share time and business critical information.”

Customer Relationship Management 52

Customer Relationship Management CRM Financial System 52

CSM Magazine

APRIL 21, 2022

Dyno-Rod implemented the BigChange platform, which incorporates customer relationship management (CRM), job scheduling , live tracking , field resource management , job finance and business intelligence in one simple to use and easy to integrate platform, at the start of the pandemic when homeworking was first mandated.

Customer Relationship Management 52

Customer Relationship Management CRM Software Resources 52

CSM Magazine

NOVEMBER 8, 2022

The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50. In many instances, our clients are receiving their post-work completion packs before our engineers even return to base, using the benefit of real time information sharing.”

Customer Relationship Management 52

Customer Relationship Management CRM Advertising Resources 52