2009 Connections Events Technology 
Totango
APRIL 7, 2021
In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. In 2009, Apple debuted its “There’s an app for that” commercials – and started a worldwide phenomenon. That’s where workflow automation tools can help. What is Workflow Automation?
Comm100
FEBRUARY 1, 2023
Unlike phone support, live chat also provides a real-time communication channel that comes without high costs for those connecting internationally. By meeting student expectations, live chat has allowed TRU to connect with more prospective and current students.
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NICE inContact
JULY 13, 2016
Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009. How WFO can deliver efficiencies, and improve scheduling of the right skills for the right situations.
Education Services Group
FEBRUARY 3, 2021
The partnership will include a series of guest articles on each company’s blog, collaborative virtual events such as podcasts and webinars, and additional co-created content on a variety of Customer Success topics. inSided’s cutting edge technology makes them an ideal partner for us,” noted ESG CEO Michael Harnum.
CSM Magazine
NOVEMBER 27, 2020
The webinar participants were asked whether insurers were using technology such as chatbots and conversational AI to triage customer enquiries coming into the contact centre, so that routine enquiries could be answered via a digital assistant, allowing contact centre colleagues to focus on the most critical calls.
ijgolding
MARCH 1, 2017
As I have already shared ‘the end’ of this post, let me now move to ‘the beginning’ Very often, I am inspired to write about events reported in the media. The book selling industry had become the epitome of an industry being torn apart by changes in technology and consumer behaviour.
Talkdesk
NOVEMBER 7, 2017
Technology has changed the way consumers shop for everything today. Vivino has been at the center of the movement to digitalize the wine industry since it was founded in 2009, taking the wine-buying experience mobile with an app that allows for image recognition, community reviews and intelligent behavior monitoring.
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