SurveySensum

FEBRUARY 28, 2024

Do you crave honest feedback in your employee surveys? Anonymous surveys are the answer! They allow employees to share their thoughts openly and honestly without fear of repercussions, leading to more accurate insights and actionable feedback for improving the employee experience. What is an Anonymous Feedback Tool?

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SurveySensum

NOVEMBER 23, 2023

A Detailed Comparison of the Top 5 NPS Tools SurveySensum Qualtrics NiceReply Delighted GetFeedback InMoment Zonka Feedback Qualaroo SurveyMonkey AskNicely Retently SurveySparrow Medallia Hotjar CustomerGauge Conclusion FAQs on NPS tools If customer happiness is the objective then NPS aka net promoter score is one of the best ways to get there.

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SurveySparrow

MARCH 12, 2024

Today, we’re diving into the world of website feedback tools. That’s where website feedback tools come into play, and yes, they do play a crucial role. The sheer volume of user feedback platforms can make your head spin. If you are looking for a list of website feedback tools, here you have it. Guess what?

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delighted

FEBRUARY 26, 2024

Brands send NPS email surveys after a purchase or interaction to collect customer feedback when the experience (and email) is still fresh in the customer’s mind. Sending a successful NPS email survey is easy when you have the right tools and feedback strategies in mind. What is NPS? That’s all you need!

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SurveySensum

MARCH 20, 2024

It includes a variety of factors like customer service interactions and surveys for personalization and user journey optimization. With industry-specific survey templates and customizable questions, beginners can design and launch surveys in just under 10 minutes. But the question arises – how to do it?

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SurveySparrow

JUNE 20, 2023

Are you tired of using the same old survey tool and looking for something fresh and exciting? In this blog post, we’re going to explore some incredible alternatives to Survey Anyplace that will take your survey experience to the next level. Let’s take a look at top 10 Survey Anyplace alternatives 1.

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SurveySensum

FEBRUARY 14, 2024

Through Employee Feedback , of course! Now, you’re probably wondering, “But how do I effectively gather and utilize this feedback?” ” — That’s where the right employee feedback tool comes into play. You’re looking for the best employee experience tools to gather this priceless feedback.

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SurveySparrow

JUNE 19, 2023

AidaForm, an online form and survey creation tool, has gained traction in the market with its user-friendly interface and simplistic design approach. We’ll discuss their strengths, unique offerings, and how they can elevate your survey and form creation game. However, like any tool, AidaForm has its fair share of limitations.

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SurveySparrow

JANUARY 23, 2023

Both Microsoft and Google Forms are excellent form or survey builders in their own rights. Microsoft Forms vs. Google Forms: 9 Points Of Comparison Even since Microsoft launched Forms in September 2018, it has garnered a massive audience looking to create online forms, surveys, quizzes and polls, quickly and hassle-free.

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SurveySensum

FEBRUARY 26, 2024

I’ve always believed in the power of employee feedback to drive business success. By LISTENING TO THE VOICE OF EMPLOYEES with the help of a robust employee feedback tool. – With PULSE SURVEYS. Now, designing and launching these surveys requires the right tool, right? What is an Employee Pulse Survey Tool?

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SurveySparrow

JANUARY 18, 2023

When it comes to online surveys, there are many quality players, and yes, they have some rivalry, too. Here, we’ve come up with a detailed comparison of the two survey giants to find a winner! Google Forms: 9 Points Of Comparison Typeform is a popular online survey tool that lets businesses build engaging and beautiful surveys.

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SurveySensum

NOVEMBER 10, 2023

You rely heavily on email and social media for customer feedback for your bookstore. Now, you are in desperate need of a more efficient way to collect feedback to improve your website and provide a better user experience. A robust website feedback tool. What is a Website Feedback Tool? So, what’s the solution here? →

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SurveySparrow

JUNE 19, 2023

No doubt, it’s fantastic, but what if I told you there’s a whole universe of survey software waiting to be explored? Together, we’ll unveil hidden gems and uncover survey tools that not only match SurveyKing but also add a touch of uniqueness to make your survey experience truly extraordinary. Well, buckle up!

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SurveySparrow

FEBRUARY 18, 2024

The team and I spent a whole day finding the best alternatives to this customer feedback platform. Source: customerthermometer.com Customer Thermometer is a customer feedback software that makes measuring customer satisfaction simple and quick. Customization is limitless with instant survey design options and an icon playground.

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SurveySparrow

JUNE 20, 2023

These alternatives offer a range of features to help you gather valuable feedback, increase response rates, and strengthen customer loyalty. Let’s talk about the need for alternatives in the world of survey tools. Typeform Typeform, known for its aesthetically pleasing and interactive surveys, is a well-liked survey tool.

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SurveySensum

OCTOBER 9, 2023

QuestionPro is a survey and research software platform used for creating, distributing, and analyzing customer feedback in real-time. It provides a wide range of features for designing surveys, collecting responses, and generating insights from the data gathered. The branding of the survey is limited.

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SurveySparrow

NOVEMBER 1, 2023

Ever noticed those swift, post-interaction surveys that pop up after you’ve just made a purchase online? They are transactional surveys, designed to capture immediate feedback while the experience is still fresh in your customers’ minds. What is a Transactional Survey? So, why are they so important?

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SurveySensum

FEBRUARY 1, 2024

Ever wondered which businesses need feedback to make their products better? – Well, all of them. When customers give direct and honest feedback, it helps a lot in making products better. But the real magic happens when we turn this product feedback into practical steps for innovation. Let’s see how we can do that.

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SurveySparrow

SEPTEMBER 27, 2021

Are you looking to switch from paper forms with offline survey apps? . Here are the offline survey apps you need to check out. . Best Offline Survey Apps of 2021. SurveySparrow Offline Survey App. JotForm Mobile Forms. Brew Survey. Zonka Feedback App. Brew Survey.

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SurveySensum

AUGUST 3, 2023

This is where B2B SaaS feedback software comes to the rescue! By using such a tool, you can easily gather feedback from your customers, analyze it, and gain valuable insights into their experiences. This is just one reason that highlights the importance of using feedback software. What is B2B SaaS feedback software?

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GetFeedback

JUNE 16, 2019

One of the best ways to find out exactly what your customers want is by collecting customer feedback through questionnaires. . The longer the questionnaire is, the more likely you’ll cause survey fatigue and the less likely customers will be to respond. Y ou can safely survey customers every two months. Keep it short.

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SurveySparrow

JUNE 20, 2023

Discover surveys with enhanced features and budgets in mind. Remember, your surveys are only as powerful as the software you use. Let’s embark on a journey to find the ideal survey solution that empowers you to create engaging surveys, gather insightful data, and make informed decisions.

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SurveySparrow

DECEMBER 18, 2023

This is why HIPAA compliant survey tools are quintessential to protect sensitive information. For the survey novices out there, if you’ve had these thoughts, don’t worry—it’s totally normal! For the survey novices out there, if you’ve had these thoughts, don’t worry—it’s totally normal!

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SurveySensum

JULY 15, 2022

Online surveys, undoubtedly are the best means to gather customer feedback online in 2022. Since it is a part of the Google Suite, you can play with the form builder to create several types of forms to capture information like contact details, customer feedback, interests, etc. . Because it is simple and easy to use. .

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SurveySensum

OCTOBER 12, 2022

ProProfs Survey Maker. It has limitless customizable templates for its users with 100+ integrations to third-party apps. . 10,000+ templates and themes are available. Mobile-friendly as the forms can be created and accessible on mobile easily. ProProfs Survey Maker. FormAssembly. SurveyMonkey.

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Thematic

APRIL 3, 2024

By using their feedback to improve customer experience for all. Smoother customer experiences, better products, bigger cart sizes—it all starts with understanding your customers by using their feedback. While surveys are helpful, Voice of the Customer is a broader approach. Think again!

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Totango

APRIL 5, 2022

NPS software helps you conduct NPS surveys, analyze their results, and put the information to use. It can make your NPS surveys more efficient by performing a number of functions, such as: Segmenting your respondents based on criteria you select so you can zero in on a particular part of your customer base. Branding your survey.

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GetFeedback

NOVEMBER 20, 2019

That’s why collecting customer feedback is more important than ever. . Collecting feedback allows you to know what your customers think about your brand, your service, and your product; going beyond their simple likes and dislikes and helping you understand and evaluate where you can improve and where you stand among your competition. .

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SurveySensum

JULY 27, 2022

A business can launch CES surveys to calculate the CES score on a scale of 1-7 and identify how effortful it was for a customer to resolve an issue, raise a ticket, get assistance, or purchase a product or service. But, when to launch a CES survey? It lets you brand your surveys with logos, texts, and other elements.

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SurveySparrow

OCTOBER 1, 2022

In this day and age, it’s all about the mobile user experience. One great way to do that is through SMS surveys. In this guide, we will explain: What SMS-based surveys are. How to create an SMS survey using an SMS survey tool. The benefits of using SMS-based surveys. What are SMS surveys?

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SurveySensum

OCTOBER 11, 2023

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. Consider whether they offer the customization options needed for your specific surveys and feedback forms.

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SurveySensum

DECEMBER 1, 2021

NPS tool helps you survey your customers’ loyalty, categorize them as per their satisfaction data, and keep in touch with them. A well-designed NPS tool features NPS calculation, automation, survey scheduling, customer segmentation, intuitive dashboard, reports, real-time notifications, etc. Survey Volume. Survey Templates.

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SurveySparrow

DECEMBER 29, 2019

Every business needs a form builder app today. Be it customer or employee feedback , market segmentation and research analysis or even lead capturing, you do need forms to collect reliable data. Most of them come with similar features like drag and drop fields, multiple question types, and templates etc. But here’s the catch.

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SurveySparrow

MAY 9, 2021

Online surveys are the best tool to gather the required information from your valuable customers. Though traditional survey methods tend to fetch you results, over the years, online survey tools such as Survey planet, Survicate, SurveySparrow have taken over the competitive market. Why Go For An Online Survey Tool?

Comparison 52

Comparison Survey Net Promoter Score Effort Score 52

SurveySparrow

MAY 9, 2021

Online surveys are the best tool to gather the required information from your valuable customers. Though traditional survey methods tend to fetch you results, over the years, online survey tools such as Survey planet, Survicate, SurveySparrow have taken over the competitive market. Why Go For An Online Survey Tool?

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SurveySensum

OCTOBER 17, 2023

And for this, they are required to understand the importance of gathering and analyzing customer feedback. This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction.

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SurveySensum

SEPTEMBER 12, 2023

One of my friends, James, uses customer feedback software to create and launch surveys, aiming to gauge his customers’ feedback. After a successful campaign launch, he was promptly presented with an in-app survey asking, “How was your experience with our software today?” Let’s find the answer.

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