product Feedback Related Topics 
Lumoa
APRIL 8, 2024
content Lumoa Product News for March 2024 Hey everyone! Integration with Netigate Surveys Netigate is a premier survey provider, and for those of you that are already using Netigate surveys to collect feedback, we have an integration so that you can pull the responses to Lumoa with minimal effort! Let’s get started!
Lumoa
FEBRUARY 6, 2024
Lumoa Product News for January 2024 Hey everyone! GPT Summaries Improvements The AI that we use to create GPT summaries has been refined and improved, thanks to your feedback! GPT Summaries Improvements The AI that we use to create GPT summaries has been refined and improved, thanks to your feedback! Let’s get started!
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InMoment XI
AUGUST 9, 2022
When your business decisions are influenced by the feedback you get in customer surveys, it’s even more important to make sure you’re asking the right questions to get the right feedback. Read on to learn more about the different types of customer survey questions and what questions can help you get the most valuable feedback.
InMoment XI
APRIL 5, 2024
Creating and executing the perfect survey that avoids obtaining misleading feedback can be tricky business. An example of this would be the question “Don’t you agree that product X is better than product Y?” This question implies that one product is better than the other, which may lead the respondent to agree.
Advertiser: Vanilla Forums
This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make internal feedback more effective and inclusive.
Comm100
APRIL 22, 2024
The productivity of your customer service agents directly impacts your company’s success. Enhanced agent productivity not only accelerates response times but also elevates the overall quality of service. Keeping workflows flexible and scalable helps maintain productivity even as business needs evolve.
Lumoa
JANUARY 24, 2024
After that frustrating experience, I had a newfound appreciation for customers who have to deal with unresponsive customer experience (CX) teams that fail to act on customer feedback! CX professionals know they can share it as constructive feedback (if you’re lucky) or harsh criticism (if you aren’t).
Advertiser: Vanilla Forums
But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable. Customer success should be leading the Product Led Growth (PLG) initiative by adding weight to customer feedback, offering actionable, data-driven insights throughout an organization, and better serving customers.
Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate
Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. Tune into this webinar to learn: Why is customer feedback more critical now than ever. What types of structured and unstructured feedback should your team gather.
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
Not only has the community offered a brilliantly collaborative space to MURAL customers, it has garnered excellent product feedback and ideation and has, in such a short time, proven itself a community worth emulating. As a first time community, the MURAL team has been strategic, creative, and innovative. So, how did they do it?
Advertiser: Vanilla Forums
This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make internal feedback more effective and inclusive.
Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley
Responding to online negative feedback can be challenging. However, negative feedback can offer actionable insights to build a stronger product and customer experience. Tune into the webinar to learn: What specific channels do customers go for feedback. What should you say? What should you not say?
Speaker: Scott Baldwin of ProductBoard
Product managers and community managers share a common goal: to deliver value to their users. Through in-depth user insights, a clear product strategy, and an inspiring roadmap. Building products is a team sport and involves everyone working together to get the right products to market faster.
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By gathering their feedback, companies can capture the biggest picture of employee and customer needs. By focusing on both the employee and customer experience, woom bikes: Bolsters customer experience by acting on employee feedback. Leverages CX insights to drive growth and guide new product development.
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