CSM Magazine

DECEMBER 1, 2022

Healthcare customer care differs from traditional customer service (for industries such as insurance, banking, and utilities) but they share certain fundamental elements: Both are designed to enhance the customer experience by providing support when needed, with the goal of deepening loyalty. Proactive outreach. Product recall support.

Healthcare 52

Healthcare Customer Care Omni-Channel Self Service 52

CSM Magazine

JUNE 27, 2023

Zenarate raises $15M and leads movement from passive training to natural language AI Simulation Training to develop confident and prepared customer service and sales agents who deliver superior empathetic experiences and performance.

Training 59

Training Telecommunications Healthcare Insurance 59

CSM Magazine

OCTOBER 7, 2021

The new Hammer global partner program represents a major overhaul of its channel strategy and coincides with the appointment of new channel leadership and launch of a new partner portal that includes deal registration and other enablement benefits to support and grow its global community of around 100 partners, including Presidio.

Contact Center 52

Contact Center Marketing Leadership Healthcare 52

C Space

APRIL 21, 2020

At Meredith Corp. , Shape senior fashion editor Jenn Barthole has launched a campaign called “ Sneakers for Heroes ,” leveraging her social media following and her relationships with global footwear brands to encourage donations of sneakers to healthcare workers. Musical gear specialists have stepped up too.

Brands 52

Brands Hospitality Entertainment Healthcare 52

CSM Magazine

JANUARY 9, 2019

Respondents included senior business managers, IT directors and executives responsible for IT and business mobility from firms around the globe including those in healthcare, retail, transportation and logistics, manufacturing and services. IT leadership buy-in/support. Employee mobile training. Lack of clear mobile strategy.

Technology 40

Technology Return on Investment Wireless Competitive Advantage 40

SurveySparrow

NOVEMBER 1, 2021

She joined them as COO of Worldwide Sales in 2003 and has been doing brilliantly ever since. CIO Magazine, and Entrepreneur. Greg has an impressive CV, as he’s a renowned speaker, leadership advisor, and recruitment expert who was on the list of LinkedIn ‘Top Voices’ in 2018. 1 Kathleen Hogan. Going for it? #16

Social Media 98

Social Media Tips Conference Leadership 98

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Website : [link]. LinkedIn : [link] /. Website : [link] /.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132