Unlocking Customer Loyalty in the Insurance Industry: NPS Insights
InMoment XI
SEPTEMBER 27, 2023
Drawing insights from the feedback of more than 32,000 consumers, this report is a goldmine of information that sheds light on how brands are faring in the eyes of their customers. As we break down the findings from the report, we unveil the strategies used by top CX leaders to achieve a high net promoter score and gain customer loyalty.
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