Optimove

JUNE 5, 2024

With Optimove’s CRM Marketing Platform , reimagine retention strategies and transform demo traders into lifelong advocates through an innovative, personalized engagement strategy. Engage traders throughout the KYC process by orchestrating symmetric campaigns across Optimove’s native email, mobile, SMS, and web channels.

Multi-Channel 40

Multi-Channel CRM Retail User Experience 40

Optimove

AUGUST 12, 2024

To learn more about Optimove’s AI-orchestrated gamification, contact us to request a demo. This approach drives deeper engagement, loyalty, and higher retention rates in iGaming and sports betting. The post Optimove’s AI-Orchestrated Gamification Hits the ‘Goldilocks Zone’ Keeping Players Engaged in iGaming appeared first on Optimove.

Gamification 52

Gamification Engagement Sports Multi-Channel 52

SurveySensum

JULY 2, 2024

Multi-channel feedback Customers today interact with businesses through multiple channels such as email, social media, phone, chat, and in-person interactions. Due to the above reasons, customer feedback tools today have become necessary to offer multi-channel feedback collection.

Comparison 52

Comparison Tools Feedback Multi-Channel 52

inQuba

MAY 23, 2022

According to CustomerThink, “Journey management enables you not only to measure, monitor and optimize customer experience, but align your entire organization with your customers’ goals.” To measure customers’ sentiment and gather their emotional context throughout their journeys. Book a demo Start Trial Contact us.

Customer Journeys 98

Customer Journeys Omni-Channel Management Multi-Channel 98

SurveySensum

AUGUST 21, 2024

Track important metrics and analyze customer data to gain insights into your customer’s expectations, preferences, pain points, etc, and tailor their journeys accordingly Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. G2 Review : 4.8/5 G2 Review : 4.7/5

Customer Journeys 52

Customer Journeys Analytics Tools Touchpoint 52

BirdEye

SEPTEMBER 18, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Top Google business apps and tools Here are the top apps and tools Google provides for businesses to shop directly from Google Search and Google Assistant. Google Analytics: Measure website traffic, user behavior, and conversion rates to optimize marketing efforts.

Engagement 90

Engagement e-support Multi-Channel Video 90

Totango

SEPTEMBER 22, 2023

According to data from ChurnRX, customers that achieve measurable results stay 6x longer than those that don’t track measurable results. CS has the multi-pronged connection with customers to understand and nurture their path to business outcomes—over time. Vice President of Global Customer Success at Dynatrace.

Multi-Channel 117

Multi-Channel Customer Success Omni-Channel Software 117

SurveySparrow

FEBRUARY 18, 2024

Source: customerthermometer.com Customer Thermometer is a customer feedback software that makes measuring customer satisfaction simple and quick. Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

BirdEye

MAY 31, 2024

A few of the widespread use cases for healthcare webchat solutions are: Lead generation Appointment management Online consultations Patient history collection Each of these functions is essential for building and scaling a successful multi-location healthcare practice. Watch the Free Demo Now. Let’s explore them in detail.

Healthcare 75

Healthcare Tools Multi-Channel Omni-Channel 75

BirdEye

AUGUST 9, 2024

Birdeye: Key features Birdeye’s extensive BirdAI-powered product suite includes: Reviews : Automated review generation, AI-powered review responses, templated review responses, review management, and review sharing across social and other marketing channels. How does Birdeye handle multi-location management?

Comparison 59

Comparison Social Media Multi-Channel Survey 59

BirdEye

JANUARY 5, 2023

Online reputation manager skill set Technical knowledge for an online reputation manager The day-to-day of an online reputation manager Public relations and reputation management working together Why multi-location companies need to manage their online reputation FAQs of an online reputation manager Birdeye: All-in-one online reputation management.

Company 93

Company Management Multi-Channel Social Media 93

BirdEye

MAY 13, 2024

Audience insights tools allow you to analyze customer reviews, social media mentions, surveys, and other feedback channels to gauge the prevailing sentiment. Secondary audience insights tools that help you understand your audience via third-party tools by analyzing user behavior on Google, social media platforms, and other channels.

Tools 64

Tools Social Media Multi-Channel Advertising 64

SurveySparrow

JUNE 19, 2023

Customize surveys with ease using smart logic and reach respondents through various channels for maximum impact. Pricing: Request a free demo and contact the team for a detailed quote. Pricing: Request a demo and contact the team for a quote. 360 / Multi Rater: Foster collaboration and communication. Contact for quote.

Omni-Channel 52

Omni-Channel Employee Engagement Multi-Channel Social Media 52

BirdEye

NOVEMBER 20, 2023

Benefits of doing referral marketing A whopping 83% of individuals trust referrals or recommendations from friends and family more than any other marketing channel. Watch the Free Demo Now. Revetize Revetize is tailored for small to medium-sized businesses, emphasizing customer engagement through various channels.

Software 64

Software Marketing Multi-Channel e-support 64

SurveySensum

NOVEMBER 23, 2023

The reason is… Net Promoter Score is not a metric that just measures customer loyalty and satisfaction, it actually gauges the overall emotion of the customer towards your brand. Most companies restrict survey volume by pricing tier, depending on the number of surveys you send via a particular distribution channel.

NPS 52

NPS Net Promoter Score Software Tools 52

Optimove

JUNE 19, 2024

Journey Orchestration helps marketers set goals and apply relevant customer insights for audience segmentation; it also helps them manage and plan the timing and sequencing of channels for multichannel marketing campaigns and journeys. Learn more about Optimove’s journey orchestration capabilities or contact us to Request a Demo.

Customer Journeys 52

Customer Journeys Touchpoint Multi-Channel ROI 52

SurveySensum

SEPTEMBER 15, 2023

Feedback Channels: Consider how and where you want to collect feedback. Security and Compliance: Ensure the tool follows industry-standard security measures and complies with data protection regulations like GDPR or HIPAA if applicable to your business. Customization Options: A good tool allows you to create tailored surveys and forms.

B2B 52

B2B Tools Feedback Comparison 52

SurveySparrow

MARCH 12, 2024

How do they measure up to these requirements? (Oh, Secure Storage: These hosting environments have top-notch security measures to make sure nobody can sneak in and access the data without permission. You need to keep track of and review security measures regularly. HIPAA sets the standard for protecting sensitive patient data.

Data 52

Data Healthcare Comparison Multi-Channel 52

BirdEye

NOVEMBER 21, 2022

Measure your ROI – Social media analytics can help measure the return on investment (ROI) of your social media campaigns. For example, are you interested in increasing brand awareness, or are you using your social channels to generate leads and drive sales? Watch our free demo and get started with Birdeye today.

Social Media 90

Social Media Analytics Multi-Channel Metrics 90

BirdEye

FEBRUARY 21, 2023

About social media accounts Social media accounts are digital channels where companies create and publish content online for the purpose of connecting with their target audience. The challenge of social media management for multi-location businesses Multi-location businesses face several challenges when it comes to social media management.

Social Media 85

Social Media Management Multi-Channel Analytics 85

Retently

JULY 3, 2024

Anonymous tools often come with enhanced security measures to protect the anonymity and data of the respondents. These bots, integrated into communication platforms, give an easy and private channel to share thoughts right when they have them. Features are another critical factor. Budget is also an important consideration.

Tools 78

Tools Feedback Analytics Survey 78

SurveySparrow

MARCH 24, 2024

Mitigating risks and challenges: Discovery services enable businesses to identify potential risks and challenges early on, allowing proactive measures to be taken to mitigate them, ensuring a smoother development process. Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo? Please enter a valid Email ID.

Tools 52

Tools Feedback Multi-Channel Analysis 52

Optimove

MAY 1, 2019

Within a few months of deploying Optimove, Adore Me measured a 15% increase in campaign-generated revenue, a 22% increase in average order amount and 2.3X Its multi-channel campaign automation also helps us ensure that players are aware of everything we can offer them.”. REQUEST DEMO. Albina Kehoe. Want to dive deeper?

Engagement 72

Engagement Marketing Multi-Channel CRM 72

SurveySensum

OCTOBER 9, 2023

Data Security Evaluate data security measures to safeguard sensitive information. Creating and sharing NPS, CES, CSAT, and other surveys across various channels is effortless with SurveySensum. You can easily create and distribute surveys across various channels , reaching their target audience wherever they are.

Multi-Channel 52

Multi-Channel Analysis Survey Analytics 52

BirdEye

JUNE 13, 2024

Ultimately, you will grow your follower base organically and realize measurable results. Ideal for multi-location businesses Built to support Instagram accounts for individual branches or franchises. Track post performance: Measure each post’s reach, engagement (likes, comments, shares), and impressions.

Tools 64

Tools Social Media Analytics Multi-Channel 64

BirdEye

SEPTEMBER 29, 2023

It helps you define brand strategies , choose product development tools, and find the proper channels for your sales team to engage with your customers. Different marketing channels, like social media and email marketing, work differently on your target audience, depending on their preferences. But this knowledge does not come easy.

How To 110

How To Insurance Social Media Multi-Channel 110

SurveySensum

JULY 27, 2022

To resolve all these issues and help businesses measure and improve their Customer Effort Score (CES), several companies have developed CES tools like SurveySensum, Qualtrics, SurveyMonkey, etc. Therefore, in this article, we will discuss points like what is a CES score, how to measure it, what are the top 10 CES tools in 2022, etc.

Effort Score 52

Effort Score Tools Multi-Channel Comparison 52

Playvox

FEBRUARY 13, 2023

With sky-high customer expectations and the increasing use of digital channels, keeping service quality high is no easy task. It requires a multi-level approach to ensure success today and in the years ahead. Three Vital Layers Of Quality Management QM is far more than just reviewing customer interactions for areas of concern.

Contact Center 78

Contact Center How To eBook Multi-Channel 78

SurveySensum

OCTOBER 11, 2023

It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. AskNicely streamlines the feedback collection process through various channels, such as email, SMS, and in-app messages. Analyze Gathered Customer Feedback with TA – Request a Demo 6.

Analytics 52

Analytics Net Promoter Score Survey NPS 52

inQuba

JULY 3, 2022

have reported that more than half of customer interactions happen during multi-event, multi-channel journeys 1 , and that journey-centricity is 30% more strongly correlated with your important CX metrics. In contrast, journey methods result in measurable business outcomes, such as a doubling in customer conversion in some cases.

Customer Journeys 52

Customer Journeys Analytics Omni-Channel Multi-Channel 52

SurveySensum

NOVEMBER 1, 2023

SurveySensum SurveySensum ranks first on our list of SurveySparrow alternatives with its amazing survey features like unlimited free customizable surveys, multiple language support, multi-channel survey distribution, and industry-specific survey templates. Boost Satisfaction and Growth with SurveySensum Request a Demo

Tools 52

Tools Survey Multi-Channel Analytics 52

SurveySparrow

DECEMBER 18, 2023

HIPAA requires healthcare entities to put measures in place to safeguard your data from unauthorized access or breaches. Here are some features that’ll make you feel secure: Multi-layered Access Control: Granting various access levels ensures that only authorized personnel can handle sensitive health data.

Tools 52

Tools Survey Data Healthcare 52

SurveySensum

NOVEMBER 10, 2023

Measure and improve customer satisfaction by collecting user opinions and addressing their concerns. Best Features It enables users to create and deploy different survey types on different channels or devices. Listen to Your VOC & Improve Your Website CX – Request a Demo 6.

User Experience 52

User Experience Tools Feedback Analysis 52

BirdEye

FEBRUARY 13, 2024

A multi-channel chiropractor marketing strategy, including online marketing, content marketing, and referral marketing , is recommended to increase visibility and attract new patients. Feature positive reviews on your website and social media: Share glowing testimonials on your website and social media channels.

Marketing 59

Marketing Social Media How To Healthcare 59

SurveySensum

FEBRUARY 24, 2022

Multi-channel support. They always prefer to provide their feedback through multiple channels such as email, SMS, social media, and website. . Therefore, it is crucial that your customer feedback tool is flexible and offers multi-channel support since various channels and platforms for communication are available today.

Tools 52

Tools Feedback Multi-Channel NPS 52

Comm100

MAY 20, 2022

To match customer expectations, organizations must adopt a digital-first approach to customer experience (CX) and put the most popular customer service channel at the core – live chat. Because it’s become the most popular support channel. As we’ve spoken about earlier on, live chat is the most popular customer support channel.

Software 194

Software Wait Times Multi-Channel Consumers 194

SurveySensum

OCTOBER 23, 2023

It supports multiple-channel survey distribution and collection like WhatsApp surveys. Also provides multi-channel feedback management, like chatbots, support tickets, app reviews, etc. The feedback analytics software helps users evaluate feedback on a deeper level and helps convert the measurement into action.

NPS 52

NPS Multi-Channel Survey Comparison 52