How to Transform Customer Support – A Play in 3 Acts
Lumoa
APRIL 21, 2022
But if you run a Customer Support function and you are trying to figure out how to transform it, the reality is very far from those nice words. The information could become the basis for a conversation with product and for the development an ROI-positive self-service business case. Believe me, I’ve been there. You’re not alone.
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