Remove music-in-the-workplace
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Guest Blog: Customer Service Training Ideas to Help Build Brand Advocacy

ShepHyken

Remember customer service training is not something you di, it’s something you do. – Shep Hyken. What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. What is brand advocacy? Make eye contact and use people’s names.

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Team Member Skills Highlight: Anthony Vargas

Call Experts

We realized that often time in any workplace, the people we see every day have interesting hobbies and skills that you never know about. We realized that often time in any workplace, the people we see every day have interesting hobbies and skills that you never know about. Q: What styles of music do you like? More Blogs Menu.

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Tips to Help Your Employees Stay Healthy While Working from Home

inmoment

With everything going on in the world, many workplaces are making the switch and having their employees work from home. As nice as it sounds to stay home all day, routine changes can take quite a toll on physical and mental health. The Crucial Importance of Employee Health . Don’t be tempted to work from bed.

Tips 52
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Got self-doubt? How to silence imposter syndrome in Customer Success

ChurnZero

Have you ever achieved the career growth you’ve always longed for, only to be attacked by an inner critic who says you’re not capable and it’s only a matter of time until you’re found out? Sharon learned that her company, which she’d been with for nearly 20 years, had plans to establish a Customer Success function within its commercial organization.

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25 brand experience (BX) thought leaders to follow on Twitter

Qualtrics

She’s obsessed with media, music, design & film, and is dedicated to giving back. She’s obsessed with media, music, design & film, and is dedicated to giving back. The best brands don’t just sell a product or service, they connect with their audience and create experiences that keep customers coming back for more.

Brands 33
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10+ Must Have Customer Service Skills to Look for in a Live Chat Agent

Comm100

This blog post will take you through a series of good customer service skills that you should look for when hiring live chat agents, and will give you some tips on how to spot these skills in your candidates. You want your live chat customer service experience to be top notch, so it’s no wonder you want the best and the brightest for the job.

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Brand Move Roundup – September 25, 2020

C Space

The Brand Move Roundup – September 25, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. In early March we began reporting daily on how brands were dealing with Covid-19. But it’s hard to say if this demand rebound can sustain.

Brands 40