Guest Blog: Customer Service Training Ideas to Help Build Brand Advocacy
ShepHyken
FEBRUARY 9, 2018
Remember customer service training is not something you di, it’s something you do. – Shep Hyken. What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. What is brand advocacy? Make eye contact and use people’s names.
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